Onsite Torque Tool SME: Technical Troubleshooter

Atlas Copco Group Co.,Ltd; Georgia; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Paid time off

Maternity & Paternity Leave

Wellness Reimbursements

Inclusive Culture

Job summary

Atlas Copco is seeking a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at MOBIS in Savannah, GA. The SME will optimize torque tools and fastening equipment, acting as a trusted ambassador and hands-on troubleshooter on 2nd shift.

You will report to the Site Manager, perform preventative maintenance, calibrations, and network configurations to ensure peak tool performance within MOBIS facilities.

Qualifications

• Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical aptitude with strong troubleshooting abilities.
• Customer-focused with proven experience in delivering exceptional service.
• Ability to read schematics; proficiency in MS Office, networking, and database systems.
• Education: High School Diploma or GED.
• Physical capability: ability to lift up to 60 pounds.

Responsibilities

• Be a Brand Ambassador: Interface with our customer to promote Atlas Copco’s commitment to excellence in torque tools and fastening solutions.
• Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment, ensuring proper communication with data systems and reporting tools.

Skills

Brand ambassador

Troubleshooting

Customer-focused

Reading schematics

Mechanical aptitude

Education

High School Diploma or GED

Tools

MS Office

Networking

Database systems

Job description

Atlas Copco is seeking a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at MOBIS in Savannah, GA. The SME will optimize torque tools and fastening equipment, acting as a trusted ambassador and hands-on troubleshooter on 2nd shift.

You will report to the Site Manager, perform preventative maintenance, calibrations, and network configurations to ensure peak tool performance within MOBIS facilities.