OneShield Technical Consultant - Fully Remote (FTE)

NTT DATA North America; Bala Cynwyd (PA); Hybrid; USD 106,480 - 159,720; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off

Life and AD&D insurance

Flexible spending or HSA

Job summary

NTT DATA North America is seeking an Onsite Technical Lead for the OneShield PAS in Bala Cynwyd, PA. This hybrid role focuses on leading AMS for a P&C insurance environment, with responsibilities spanning production support, enhancements, and release management.

The ideal candidate has 10+ years of software development experience, deep OneShield expertise, and strong Java/Spring skills. You will mentor teams, perform code reviews, and collaborate with stakeholders to deliver scalable solutions.

Qualifications

• 10+ years of software development with at least 8+ years on OneShield.
• Strong hands-on OneShield Designer and Policy Administration experience.
• Proven production support, maintenance, enhancements, and release management for OneShield apps.
• Strong Java, Spring, REST APIs, SOAP, JPA/Hibernate, and microservices skills.
• Experience leading onsite/offshore teams in an Agile environment.
• Solid understanding of P&C insurance policy lifecycle.

Responsibilities

• Lead onsite Technical Lead for OneShield PAS; manage production support and incidents; ensure SLA compliance.
• Analyze defects, perform root cause analysis, coordinate fixes, and implement preventive measures.
• Design and implement enhancements to OneShield PAS based on business requirements.
• Lead customization of OneShield components: Workflow, Rules, Rating, Data Modeling, UI, Transformations.
• Oversee design, development, testing, deployment, and release support across environments.
• Conduct code reviews and ensure coding standards and security guidelines are followed.
• Mentor onsite and offshore teams; coordinate with stakeholders and product owners.
• Collaborate with QA, Architects, and Business to deliver scalable solutions.
• Support upgrades, patches, and environment management; document technical designs and procedures.
• Participate in Agile ceremonies and drive continuous improvement.

Skills

OneShield expertise

Java / Spring / REST

Microservices

SQL (Oracle/SQL Server)

Agile / DevOps

Team leadership

Production support

Code reviews

APIs / Web services

Cloud / Azure DevOps

Education

Bachelor’s degree in a related field

Tools

OneShield Designer

OneShield Policy Administration

OneShield Core 6.x+

Git

Maven/Gradle

Azure DevOps

CI/CD pipelines

REST / SOAP services

JDBC / SQL

Oracle / SQL Server

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

Onsite Technical Lead - OneShield (FTE / Hybrid)

Bala Cynwyd, Pennsylvania (US‑PA), United States (US)

Job Duties and Responsibilities

• We are seeking an experienced Onsite Technical Lead with expertise in the OneShield Policy Administration platform to lead Application Management Services (AMS) for a Property & Casualty (P&C) Insurance environment.
• The role is responsible for providing technical leadership for production support, application maintenance, and enhancement initiatives while ensuring the stability, availability, and performance of the OneShield Policy Administration System.
• The Technical Lead will manage production incidents, lead defect resolution and application enhancements, perform code reviews, mentor development teams and coordinate with business stakeholders and offshore teams to deliver high‑quality solutions.
• The ideal candidate will have strong OneShield, Java, and P&C insurance domain experience, with a proven ability to lead technical teams in an Agile environment.

Key Responsibilities

• Serve as the onsite Technical Lead for the OneShield Policy Administration System (PAS). Lead day‑to‑day production support activities, ensuring timely resolution of incidents, service requests, and production issues while meeting SLA commitments.
• Analyze production defects, perform root cause analysis, coordinate fixes, and implement preventive measures to improve application stability.
• Design, develop, configure, and implement enhancements to the existing OneShield Policy Administration application based on business requirements.
• Lead the development and customization of OneShield components, including Workflow Configuration, Business Rules, Rating, Data Modeling, DAP, UI, and Transformations.
• Oversee technical design, development, unit testing, integration testing, code deployment, and production release support.
• Perform code reviews and ensure adherence to coding standards, security guidelines, and development best practices.
• Provide technical leadership, mentoring, and guidance to onsite and offshore development teams throughout the project lifecycle.
• Coordinate with business stakeholders, product owners, QA teams, and architects to analyze requirements and deliver scalable technical solutions.
• Support application upgrades, patch implementations, environment management, and release deployments.
• Monitor application performance, identify optimization opportunities, and recommend continuous improvements. Ensure proper documentation of technical designs, production issues, knowledge articles, and support procedures.
• Participate in Agile ceremonies including sprint planning, backlog grooming, estimation, design discussions, and retrospectives.
• Collaborate with cross‑functional teams to integrate OneShield with internal and external systems using APIs and web services.
• Support production release planning, deployment validation, post‑production verification, and hypercare activities.
• Drive continuous improvement initiatives to enhance system reliability, support efficiency, and development quality.
• Manage and coordinate end‑to‑end application releases across Development, QA, UAT, and Production environments, working closely with development, QA, infrastructure, DevOps, release management, and business teams to ensure successful deployments with minimal business impact.

Required Qualifications

• 10+ years of software development experience, with at least 8+ years of hands‑on experience on the OneShield platform.
• Strong hands‑on experience with OneShield Designer, OneShield Policy Administration, and OneShield Core 6.x or higher.
• Proven experience in production support, application maintenance, enhancements, and release management for OneShield applications.
• Strong experience in Workflow Configuration, Business Rules, Rating, Data Modeling, DAP, AJAX, UI Development, and Transformations. Experience customizing and enhancing OneShield Policy Administration functionality to support business processes.
• Strong understanding of Property & Casualty (P&C) insurance policy lifecycle, including New Business, Renewals, Endorsements, Rewrites, and Cancellations.
• Strong proficiency in Core Java, Spring Framework, Spring Boot, REST APIs, SOAP Web Services, JPA/Hibernate, JDBC, and Microservices. Strong SQL experience with Oracle and/or SQL Server, including performance tuning and data analysis.
• Experience with Git, Maven/Gradle, Azure DevOps, CI/CD pipelines, and Agile development methodologies.
• Demonstrated experience leading development teams, performing code reviews, and ensuring adherence to development standards.
• Hands‑on experience with the OneShield Object Model, including designing and extending business objects, along with strong experience in OneShield MD application development and the Designer deployment process for promoting configuration changes across environments.
• Strong analytical, troubleshooting, and problem‑solving skills. Excellent communication, stakeholder management, and team leadership skills.

Preferred Qualifications

• Experience leading onsite‑offshore delivery models for AMS engagements.
• Experience supporting large‑scale enterprise OneShield Policy Administration implementations. Knowledge of OneShield platform upgrades, migrations, and performance optimization.
• Experience integrating OneShield with third‑party systems using REST APIs, SOAP services, middleware, JSON, and XML.
• Experience with Azure cloud services and DevOps automation.
• Familiarity with production support processes, incident management, problem management, and change management.
• Experience in production monitoring, release governance, and operational excellence.
• Relevant OneShield certifications or insurance domain certifications are a plus.
• Experience working directly with business users, product owners, and client stakeholders in a fast‑paced Agile environment.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $106,480.00 to $159,720.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. For assistance completing the application process or requesting accommodations, please contact us at https://us.nttdata.com/en/contact-us.

Equal Opportunity Employer

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.