Onsite Tech & IP Operations Associate (BD)

Mayo Career Site US; Rochester (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Mayo Clinic in Rochester, MN seeks an Associate, Business Development Operations-Technology and Application Focus. The role provides onsite technology equipment and application support across MS Office, SharePoint, CRM, and related platforms for the Department of Business Development and Mayo Clinic Ventures.

Strong customer service and problem solving are essential to support hybrid workers and secure confidential information.

Qualifications

• Experience in technology equipment management and tech support.
• Strong customer service and problem-solving abilities.
• Familiarity with MS Office suite, SharePoint and CRM systems.

Responsibilities

• Review and docket IP-related agreements and correspondence.
• Maintain IP, contractual, and financial databases with accuracy.
• Process invoices and liaise with internal/external counsel and partners.
• Communicate information to teams inside and outside the department.
• Provide onsite tech support and equipment management for hybrid workers.
• Assist in onboarding, security protocols for confidential information, and room tech troubleshooting.

Skills

Customer service

Technical equipment management

Technology support

Tools

MS Teams

SharePoint

Outlook

Word

Excel

PowerPoint

Adobe Acrobat Pro

CRM / deal management tools

Job description

Mayo Clinic in Rochester, MN seeks an Associate, Business Development Operations-Technology and Application Focus. The role provides onsite technology equipment and application support across MS Office, SharePoint, CRM, and related platforms for the Department of Business Development and Mayo Clinic Ventures.

Strong customer service and problem solving are essential to support hybrid workers and secure confidential information.