Onsite Surgery Scheduler — Growth & Benefits

Acclivity Healthcare; Phoenix (AZ); On-site; USD 57,308,000 - 68,770,000; Full time

Job summary

Acclivity Healthcare is seeking a Surgery Coordinator to support daily scheduling for orthopedic procedures in a busy office setting. The role is full-time and onsite, with a standard 8:00am–5:00pm schedule from Monday to Friday, providing patients with coordinated care and a positive experience.

The ideal candidate has 3+ years of high-volume scheduling experience, a high school diploma or GED, and will pass a background check and drug screen.

Qualifications

• 3+ years of recent high-volume surgery/procedure scheduling experience.
• High school diploma or GED.
• Must successfully pass a criminal background check and drug screen.

Responsibilities

• Make certain all initial consultations, pertinent notes, lab slips, radiology and pathology reports are appropriate for surgery scheduling.
• Instruct patients of tests and procedures, appointments, check-in locations and other general information in a professional and courteous manner and in accordance with policies and procedures.
• May coordinate hospital admissions and communicate with patients as appropriate.
• Accurately coordinate surgery in accordance with computer system protocol, CPT criteria, and regulatory guidelines and ensure completion of billing documentation.
• Respond to telephone messages and inform patients as needed.
• Schedule surgical appointments and immediately enter appointment date and time into the EMR and physician personal calendar.
• Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules.
• Retrieve authorization from insurance carrier for surgeries and office visits if applicable.
• Enter office and surgical appointments directly into Centricity.
• Coordinate referrals for patients through insurance and other physicians’ offices and schedule outpatient testing.
• Conduct reminder calls to all patients.
• Track incoming scans for film reviews for upcoming consultations or office visits.
• Assist other staff personnel during busy times or staff shortage.

Education

High school diploma or GED

Job description

Acclivity Healthcare is seeking a Surgery Coordinator to support daily scheduling for orthopedic procedures in a busy office setting. The role is full-time and onsite, with a standard 8:00am–5:00pm schedule from Monday to Friday, providing patients with coordinated care and a positive experience.

The ideal candidate has 3+ years of high-volume scheduling experience, a high school diploma or GED, and will pass a background check and drug screen.