Onsite Supervisor- 3rd Shift

Surge Staffing; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

Surge Staffing in Portland, OR is seeking an Onsite Supervisor for the 3rd shift (10:00pm–7:30am) to meet temporary help and training needs for a major client. You will match temporaries to customer needs, deliver high quality service, and help develop and retain business through outstanding customer service, while handling a variety of admin tasks and attendance monitoring.

The role requires a high school diploma, prior supervisory or senior customer service experience, strong communication,

Qualifications

• High School diploma required.
• Leadership/success in a previous managerial role.
• Exceptional customer service skills and ability to build partnerships.
• 1–2 years in a supervisory role or 3–5 years in customer service.
• Strong communication and administrative skills.
• Experience performing background checks, I-9, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Meet the temporary help and training needs of a major client.
• Deliver high quality service to the customer and temporaries.
• Develop and retain business through outstanding customer service.
• Perform a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers’ Compensation claims.
• Reconcile invoices from vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

Supervisory experience

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

Onsite Supervisor- 3rd Shift (10:00pm-7:30am)

is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1. delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs
2. develops and retains business by providing outstanding customer service

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Added benefit if you can speak, read, & write fluent Spanish and English
• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

QUALIFICATIONS AND SKILLS

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.