Onsite Supervisor

Manpower; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Life, Vision and Dis/

401K with Company match

20 days paid time off

Job summary

Manpower is seeking an OnSite Manager to oversee fully onsite site operations in Scottsdale/Paradise Valley. You will lead the service team, ensure smooth daily workflows, and serve as the primary point of contact for the client, talent, and internal stakeholders.

You will manage talent engagement, timekeeping, orders, and end-of-day wrap-up while driving KPI performance and adherence to Manpower's service delivery model.

Qualifications

• Industry: 3+ years in Supervising contingent workforce
• Education: High school diploma or equivalent

Responsibilities

• Cross-reference talent timesheets and align hours, rates with client requirements
• Process client orders and coordinate talent assignments to meet demand
• Check-in with talent, address concerns, and provide support as needed
• Review performance metrics and provide feedback to ensure excellence
• Wrap up administrative tasks and prepare for the next day

Skills

Supervisory experience

Contingent workforce

Operations management

Client relations

Education

High school diploma or equivalent

Job description

Fully onsite role supporting a leading Manpower client in Scottsdale / Paradise Valley

Hours: 10:00 AM - 7:00 PM OR 5:30 AM - 2:00 PM (Monday - Friday)

The OnSite Manager ensures seamless site operations, profitable growth, and the successful implementation of the Manpower Service Delivery model at client locations or assigned portfolio. In addition to providing leadership, oversight, and direction to the service team, the OnSite Manager is responsible for delivering a positive experience for both clients and talent. This role is pivotal in maintaining operational efficiency, client satisfaction, and the smooth execution of all service processes, acting as the primary point of contact for client communications and service excellence.

What’s In It For You:

• Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations.
• Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:

• Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance
• 401K with a Company match
• 20 days paid time off

Making an Impact....

The OnSite Manager drives operational success and client satisfaction by leading in four key areas: Site Operations & Talent Management, Service Delivery Excellence, Client Relationship Management, and Strategic Oversight & Problem Solving. By ensuring smooth operations, KPI management, and adapting to client needs, the OnSite Manager creates a positive impact on both the workforce and client partnerships, ensuring Manpower’s standards are met and exceeded.

OnSite Manager fosters a culture of accountability, collaboration, and continuous development. By mentoring and guiding team members and/or talent, the OnSite Manager empowers individuals to excel in their roles while promoting open communication and teamwork. The OnSite Manager is committed to building a motivated, engaged, and high-performing team that delivers exceptional service to both clients and talent. Team size may vary based on client and site location.

Your Typical Day

Cross-referencing talent timesheets to ensure that hours, rates, and other critical details align with the client’s requirements.

Order Management:

Processes any additional client orders, ensuring that the appropriate talent is assigned and ready to meet client demands. This includes real-time adjustments and coordination with internal stakeholders to align resources with client needs.

Talent Engagement & Support:

Talent New-Hire Check-In’s: Checks in with talent, asking about their experience, addressing any concerns, and offering support where necessary.

Performance Feedback: Reviews performance metrics and concerns with talent, ensuring a feedback loop that promotes operational excellence. This regular interaction ensures that talent stays engaged and aware of expectations.

End-of-Day Wrap-Up:

Administrative Tasks: Wraps up any remaining administrative duties, including finalizing safety reports, correcting time clock discrepancies, validating client and talent reports, and ensuring all operations are prepared for the next day.

Required

• Industry: 3+ years in Supervising contingent workforce
• Education: High school diploma or equivalent

Nice to Have

• Vertical knowledge: Previous experience in Client Environment
• Onsite management: Experience managing onsite programs in staffing/workforce solutions industry

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [e-mail] for assistance.