Night Shift Supervisor

Manpower; Hillsboro (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

ManpowerGroup in Hillsboro, OR is seeking an OnSite Manager for a fully onsite role with a late shift from 7:00 PM to 7:30 AM. You will oversee site operations, service delivery, client satisfaction, and act as the primary contact for client communications and talent management.

The role focuses on cross-functional coordination, talent timesheet accuracy, real-time order management, and maintaining operational excellence to meet client expectations.

Qualifications

• 3+ years in supervising contingent workforce.
• High school diploma or equivalent.
• Onsite management experience in staffing/workforce solutions industry.

Responsibilities

• Cross-referencing talent timesheets to ensure hours, rates and details align with client requirements.
• Processes any additional client orders, ensuring talent is assigned and ready to meet client demands.
• Talent new-hire check-ins, address concerns and offer support where necessary.
• Performance feedback to talent to promote operational excellence.
• End-of-day wrap-up with administrative tasks and prep for the next day.

Skills

Supervising contingent workforce

Education

High school diploma or equivalent

Job description

Fully onsite role supporting a leading Manpower client in Hillsboro, Oregan

Hours are late shift: 7:00 PM to 7:30 AM

The OnSite Manager ensures seamless site operations and the successful implementation of the Manpower Service Delivery model at client locations or assigned portfolio. In addition to providing leadership, oversight, and direction to the service team, the OnSite Manager is responsible for delivering a positive experience for both clients and talent. This role is pivotal in maintaining operational efficiency, client satisfaction, and the smooth execution of all service processes, acting as the primary point of contact for client communications and service excellence.

Your Typical Day

Cross-referencing talent timesheets to ensure that hours, rates, and other critical details align with the client’s requirements.

Order Management: Processes any additional client orders, ensuring that the appropriate talent is assigned and ready to meet client demands. This includes real-time adjustments and coordination with internal stakeholders to align resources with client needs.

Talent Engagement & Support:

Talent New-Hire Check-In’s: Checks in with talent, asking about their experience, addressing any concerns, and offering support where necessary.

Performance Feedback: Reviews performance metrics and concerns with talent, ensuring a feedback loop that promotes operational excellence. This regular interaction ensures that talent stays engaged and aware of expectations.

End-of-Day Wrap-Up:

Administrative Tasks: Wraps up any remaining administrative duties, including finalizing safety reports, correcting time clock discrepancies, validating client and talent reports, and ensuring all operations are prepared for the next day.

Required

• Industry: 3+ years in Supervising contingent workforce
• Education: High school diploma or equivalent

Nice to Have

• Vertical knowledge: Previous experience in Client Environment
• Onsite management: Experience managing onsite programs in staffing/workforce solutions industry

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [e-mail] for assistance.