Onsite Solutions Engineer: Customer-Facing Tech Lead

HackerRank; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

HackerRank is seeking a Forward Deployed Engineer in New York to act as the primary technical presence in customer engagements. You will lead demos and pilots while working closely with customers, engineers, and business leaders to deliver effective solutions.

This role requires a blend of technical execution and customer engagement, emphasizing effective communication and project management skills. If you thrive in dynamic environments and enjoy problem-solving, we encourage you to apply.

Qualifications

• Experience in a customer-facing technical role, ideally with HR tech or integration-heavy systems.
• Strong ability to lead onsite customer engagements, balancing technical and business needs.
• Excellent planning and execution skills with a focus on delivering results.

Responsibilities

• Lead customer-facing engagements including demos and pilots.
• Collaborate with customers and engineers to understand and meet developer needs.
• Keep projects organized and on track with proactive updates.

Skills

Customer-facing technical leadership

Full-stack development

Effective communication

Project management

Problem-solving

Empathy

Tools

AI tools

Job description

HackerRank is seeking a Forward Deployed Engineer in New York to act as the primary technical presence in customer engagements. You will lead demos and pilots while working closely with customers, engineers, and business leaders to deliver effective solutions.

This role requires a blend of technical execution and customer engagement, emphasizing effective communication and project management skills. If you thrive in dynamic environments and enjoy problem-solving, we encourage you to apply.