Forward Deployed Engineer

Fortune Careers Limited; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Confidential High-Growth Technology Firm in New York seeks an experienced Forward Deployed Engineer to lead customer-facing technical implementations and solve complex business challenges.

This role blends software engineering with strong communication and problem-solving, working directly with customers to deploy scalable solutions, integrate APIs, and drive measurable value across deployments.

Qualifications

• Minimum four years in software eng., solutions eng., or related tech role.
• Minimum two years in a customer-facing technical role at a tech/startup.
• Experience as Forward Deployed Engineer or similar position.
• U.S. university degree in CS or closely related field.
• Strong software engineering, API, data, and debugging skills.
• Proven ability to translate business needs to technical solutions.
• Excellent verbal and written communication; startup adaptability.
• Must reside within commuting distance of New York.

Responsibilities

• Partner with customers to understand objectives and requirements.
• Design, build, deploy and maintain customer-specific technical solutions.
• Translate customer needs into scalable engineering solutions.
• Manage implementations from discovery to deployment and optimization.
• Collaborate with engineering, product, sales and customer success teams.
• Integrate the platform with customer systems, APIs, data sources and infra.
• Troubleshoot issues and provide clear, timely fixes.
• Communicate complex concepts to both engineers and non-technical stakeholders.
• Gather feedback to influence product and roadmap.
• Build reusable tools and processes for future deployments.

Skills

4+ years experience

Customer-facing tech role

Forward Deployed Engineer

Strong communication

Startup environment

Education

Bachelor's or Master's in Computer Science or related engineering discipline (US university)

Tools

Python

APIs

Cloud infrastructure

Databases

System integrations

Job description

Forward Deployed Engineer

Location: New York

Employment Type: Full-Time, Permanent

Work Arrangement: Onsite

Company: Confidential High-Growth Technology Firm

P.S. - The ideal candidate must have either current or recent experience of working as a Forward Deployed Engineer or Solutions Engineer in a series A, B, C, D startup firm.

The Opportunity

A confidential, high-growth technology company in New York is seeking an experienced Forward Deployed Engineer to lead customer-facing technical implementations and solve complex, real-world business challenges.

This position is ideal for an engineer who combines strong software engineering expertise with excellent communication, problem-solving, and customer relationship skills. You will work directly with customers, understand their technical and operational needs, and develop scalable solutions that deliver measurable value.

Key Responsibilities

• Partner directly with customers to understand their business objectives, workflows, and technical requirements.
• Design, build, deploy, and maintain customer-specific technical solutions.
• Translate complex customer needs into practical and scalable engineering solutions.
• Manage technical implementations from initial discovery through deployment and ongoing optimization.
• Collaborate closely with engineering, product, sales, and customer success teams.
• Integrate the company's platform with customers' systems, APIs, data sources, and infrastructure.
• Troubleshoot technical issues and provide clear, timely solutions.
• Communicate technical concepts effectively to both engineering and non-technical stakeholders.
• Gather customer feedback and help influence the product and engineering roadmap.
• Build reusable tools and processes that improve future customer deployments.

Required Qualifications

• At least four years of relevant professional experience in software engineering, solutions engineering, forward-deployed engineering, or a related technical role.
• At least two years of experience working in a customer-facing technical role within a top-tier technology, robotics, or healthcare IT startup.
• Previous experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, Technical Solutions Engineer, or in a comparable position.
• Bachelor's or master's degree in Computer Science or a closely related engineering discipline from a leading U.S. university.
• Strong software engineering, systems integration, API, data, and debugging capabilities.
• Demonstrated ability to work directly with customers and translate business requirements into technical solutions.
• Excellent verbal and written communication skills.
• Strong ownership, adaptability, and problem-solving abilities.
• Ability to succeed in a fast-paced startup environment with changing priorities.
• Must currently reside within commuting distance of New York

Preferred Qualifications

• Experience supporting enterprise or technically sophisticated customers.
• Experience deploying software into complex customer environments.
• Familiarity with Python and modern backend technologies.
• Experience with cloud infrastructure, databases, APIs, and system integrations.
• Background in AI, robotics, healthcare technology, or other technically complex products.
• Experience working cross-functionally with product, engineering, sales, and customer success teams.

Important Requirements

• This position requires an onsite presence in New York
• Relocation assistance is not available.
• Employment visa sponsorship or transfer is not available.
• Candidates must already be authorized to work permanently in the United States without current or future sponsorship requirements.