Onsite Social Media Content Coordinator

Vernon Downs; Town of Vernon (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Vernon Downs in Vernon, NY is seeking a Regular Hourly Full-Time Marketing Associate to develop original content and attract customers through social media and promotions. You will assist with customer service across marketing functions and help ensure a fun, entertaining guest experience.

Responsibilities include responding to reviews, creating engaging posts, coordinating with department directors, and taking photos for promotions and events.

Qualifications

• High School Diploma/GED required.
• Associate degree preferred.
• 3+ years of integrated Marketing program development preferred.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.

Responsibilities

• Provides excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Attentively respond to all good and bad reviews, comments, visitor posts, and messages in a timely manner.
• Drive customer feedback and content by reaching out to customers for reviews, testimonials, and their experience in the resort.
• Update, maintain, and respond to all reviews on third party websites for all outlets of the resort.
• Review analytics weekly and make changes in content posting times and material as needed.
• Work with directors of various departments to ensure each area of the property is being represented correctly.
• Create daily engaging content, managing, and maintaining all social media platforms.
• Drive client engagement using customer experiences, testimonials, and exciting moments on the property.
• Work with upper marketing management to assure that all media is in sync.
• Learn and understand Everi to know locations and be available to take photos of Jackpots.
• Responsible for photographing, editing, uploading, and writing the creative content for promotions, food outlets, winners, hotel specials, bands, and events.
• All other duties as assigned.

Skills

Social media management

Content creation

Guest service

Communication skills

Education

High School Diploma/GED

Associate degree

Job description

Vernon Downs in Vernon, NY is seeking a Regular Hourly Full-Time Marketing Associate to develop original content and attract customers through social media and promotions. You will assist with customer service across marketing functions and help ensure a fun, entertaining guest experience.

Responsibilities include responding to reviews, creating engaging posts, coordinating with department directors, and taking photos for promotions and events.