Onsite Service Technician - Jackson, MO

Xerox; Jackson (MO); On-site; USD 38,000 - 77,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to support its Sales Management Staff. This role involves a variety of tasks, including managing calendars, providing phone coverage, and handling document management to ensure smooth operations. The ideal candidate will possess strong organizational skills and proficiency in MS Office applications. Join a collaborative company culture that values growth opportunities and offers comprehensive benefits, including medical, dental, and vision coverage, along with paid time off. This is a fantastic opportunity to advance your career in a supportive environment.

Benefits

Full medical/dental/vision

Wellness credits

401k matching

Paid time off

Holidays

Personal days

Qualifications

• 3+ years related administrative experience required.
• Excellent written and verbal communication skills essential.
• Highly organized with strong interpersonal skills.

Responsibilities

• Provide administrative support to Sales Management Staff.
• Manage calendars, emails, and document management.
• Assist with meeting arrangements and travel logistics.

Skills

MS Excel

MS Word

MS PowerPoint

MS Outlook

Interpersonal skills

Organizational skills

Written communication

Verbal communication

Problem Solving

Quality Improvement Process

Education

AA degree or certification

Tools

PC proficiency

Information and word processing systems

Job description

General Information

City: Cape Girardeau, Jackson, Perryville
State/Province: Missouri
Country: United States
Department: TECHNICAL_SERVICE_ENGINEERING
Date: Tuesday, April 8, 2025
Working time: Full-time
Ref#: 20035501
Job Level: Individual Contributor
Job Type: Experienced
Job Field: TECHNICAL_SERVICE_ENGINEERING
Seniority Level: Associate
Currency: USD - United States - US
Annual Base Salary Minimum: 38,160
Annual Base Salary Maximum: 76,320
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

The Administrative Assistant will support the Sales Management Staff on a daily basis. This position is also the primary backup for the Executive Assistant. The position provides meeting and document support for the Sales Team.

Primary Responsibilities:

• Provide all levels of administrative and/or secretarial support to Operation management staff.
• Provide phone coverage.
• Provide support as Greeter when necessary.
• Open, sort and distribute mail. Review and prioritize as necessary.
• Create and distribute technical and general correspondence, including presentations.
• Maintain Sales managers’ calendars (through MS Outlook).
• Email Management as requested.
• Maintain general Document Management: Copying, Faxing, Scanning, Archiving.
• General typing and data entry.
• Prepare and process standard company forms.
• Set up/maintain confidential files and records.
• Oversee office equipment and facilities to ensure proper working order and appearance.
• Responsible for Demo Room, maintaining inventory and in/out log for demo equipment.
• Arrange meetings and travel as required.
• May attend staff meetings and act as an administrative focal point for organization.
• Preparation and distribution of monthly reports.
• May perform independent assignments and/or projects as required.
• Provide back-up coverage for Executive Assistant as necessary.
• Provide appropriate communication, support and interface to both internal and external customers.
• Support managers to ensure that business goals are met.
• Assures quality in support of organization programs and new business strategies.
• Print sales brochures and folders, maintaining inventory.
• Maintain and manage paper inventory.
• Maintain and manage office supplies and consumables for all facility equipment.

Skills and Qualifications:

• PC proficiency required: MS Excel, Word, PowerPoint & Outlook.
• Interpersonal skills.
• Highly organized.
• Excellent written and verbal communications skills.
• Able to interact with diverse employee and management population.
• Able to understand and apply Problem Solving and Quality Improvement Process.
• AA degree or certification helpful.
• 3+ years related administrative experience.
• Able to interface with internal and external customers.
• Familiar with information and word processing systems; able to use appropriate software applications in order to create complex documents.

Measures of Accountability:

• Manage multiple tasks successfully.
• Timeliness and accuracy of work.
• Customer satisfaction.

Here’s what success looks like in the first 60 days:

• You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
• Comprehensive understanding of our company and customer service culture.
• Clear expectations in reference to call load, territory alignment and client satisfaction.
• Thorough knowledge base of the equipment and inventory needs to support your territory.
• Able to actively and correctly complete service calls independently.

Additional Benefits:

• Substantial growth opportunities for future career development within a supportive and collaborative company culture.
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days.

#LI-JC1 #ONSITE