Onsite Service Purchasing Specialist

West Shore Home; Harrisburg (Dauphin County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan with company match

HSA plan with company match

Paid holidays and PTO

Employee Referral Program

Employee Discount Program

Paid training and growth potential

Job summary

West Shore Home, based in Mechanicsburg, PA, is seeking a Service Purchasing Specialist to join our onsite team. The role supports order processing and cross-department collaboration to ensure accurate, timely service orders while meeting KPIs.

The position reports to the Service Purchasing Manager and collaborates with Customer Service, Installation Managers, and the Regional Operations Team to drive a quality customer experience.

Qualifications

• High School Diploma or equivalent required.
• Highly detail-oriented with superior organization skills.
• Self-starter who works independently on daily tasks.
• Ability to maintain steady pace while performing repetitive work.
• Must have a valid smart phone to log in to company systems using two-factor authentication.

Responsibilities

• Proficient knowledge in building and manipulating Sales Orders and Purchase Orders to reflect proper allocation of products.
• Develop relationships with vendors, request changes, cancellations, and updates on orders as necessary.
• Advise Customer Service Representatives, Sales Managers, Installation Managers, and General Managers of customer product, when requested.
• Process service orders, including all related ancillary tasks, accurately and efficiently to meet KPIs.
• Proficient knowledge in building and manipulating Sales Orders and Purchase Orders to reflect proper allocation of products.

Skills

Sales Orders

Purchase Orders

Vendor relationships

Cross-functional communication

Order processing

Attention to detail

Education

High School Diploma or equivalent

Tools

Two-factor authentication

Job description

West Shore Home, based in Mechanicsburg, PA, is seeking a Service Purchasing Specialist to join our onsite team. The role supports order processing and cross-department collaboration to ensure accurate, timely service orders while meeting KPIs.

The position reports to the Service Purchasing Manager and collaborates with Customer Service, Installation Managers, and the Regional Operations Team to drive a quality customer experience.