Onsite Senior Case Manager & Care Coordination Leader

University of Maryland Medical System Corporation; Bel Air (MD); On-site; USD 59,000 - 88,000; Full time

Job summary

University of Maryland Medical System Corporation is seeking a Case Manager II to lead advanced patient-centered care management onsite in Maryland. The role focuses on clinical and operational leadership, collaboration with interdisciplinary teams, and developing workflows to improve care delivery across the system.

You will oversee complex care planning, compliance with standards, and professional development for staff. RN licensure and 5 years of case management experience are required.

Qualifications

• Bachelor of Science in Nursing or Master's degree in a health-related field.
• Current Maryland unrestricted licensure as RN, PT, or SW.
• Five (5) years of previous case management experience.
• Membership in a professional healthcare or case management organization.
• Demonstrated expertise in case management practice, regulatory requirements, utilization management, care transitions, and care coordination.
• Previous experience providing consultation on complex clinical and operational issues.
• Previous experience leading practice improvement, workflow development, policy implementation, or quality initiatives.

Responsibilities

• Serve as the organization's expert resource for case management practice, care coordination, regulatory compliance, and patient transition strategies.
• Provide consultation and guidance on the most complex patient cases and system-level care coordination challenges.
• Lead the development, implementation, and evaluation of workflows, clinical practices, and care management processes.
• Collaborate with organizational leadership to develop and maintain policies, procedures, and operational guidelines supporting case management services.
• Monitor departmental practices and integrate evidence-based standards to advance quality, safety, and patient outcomes.
• Provide mentorship, consultation, and professional leadership to case management staff and interdisciplinary teams across the organization.
• Lead or support organizational quality improvement, regulatory readiness, accreditation, and population health initiatives.
• Foster collaboration among departments, providers, payers, and community organizations to improve service delivery and care continuity.
• Evaluate operational and clinical outcomes to identify opportunities for strategic improvement and innovation in care management practices.
• Represent the department through professional organization involvement, educational activities, committee leadership, or other practice advancement initiatives.
• Perform all other duties as assigned.

Skills

Case management

Regulatory compliance

Care coordination

Workflow development

Mentoring

Education

BSN

MS in health-related field

Job description

University of Maryland Medical System Corporation is seeking a Case Manager II to lead advanced patient-centered care management onsite in Maryland. The role focuses on clinical and operational leadership, collaboration with interdisciplinary teams, and developing workflows to improve care delivery across the system.

You will oversee complex care planning, compliance with standards, and professional development for staff. RN licensure and 5 years of case management experience are required.