Onsite Robotics Field Technician & Engineer

Reliance One, Inc.; Ann Arbor (MI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits—3

Paid time off

Paid holidays

Job summary

Reliance One, Inc. is seeking a hands-on Robotics Field Application Technician / Engineer to support advanced robotic systems at a customer location in Ann Arbor, MI.

The role combines robotics troubleshooting with software diagnostics using Linux, Python, and ROS to diagnose hardware and software issues. The position involves working at customer sites, testing and repairing components, and documenting issues and resolutions.

Qualifications

• Hands-on experience troubleshooting robotic, automated, electromechanical, or similarly complex equipment.
• Ability to diagnose both hardware and software issues.
• Experience working with Linux.
• Experience using Python for troubleshooting, diagnostics, scripting, or technical support.
• Familiarity with ROS1 and/or ROS2.
• Knowledge of electrical and mechanical troubleshooting principles.
• Experience troubleshooting sensors, actuators, motors, wiring, networking, and related system components.
• Ability to read and interpret error messages, diagnostic logs, and system data.
• Ability to safely assemble, disassemble, test, and repair robotic equipment.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to document technical issues and solutions clearly.
• Ability to communicate professionally with customers, system users, technicians, and engineers.
• Willingness to learn proprietary robotic systems and software.
• Ability to work onsite in Ann Arbor during the assigned shift.

Responsibilities

• Troubleshoot robotic system failures at the customer location.
• Determine whether problems are related to software, electrical systems, mechanical components, sensors, networking, or other hardware.
• Use Linux, Python, and ROS1/ROS2 to diagnose robotic system issues.
• Review error messages, diagnostic logs, system data, and equipment behavior.
• Perform hands-on mechanical and electrical troubleshooting and repairs.
• Assemble and disassemble robotic components when necessary.
• Troubleshoot sensors, actuators, motors, wiring, connections, and related robotic components.
• Test robotic systems following repairs, software changes, or component replacements.
• Verify that systems are operating safely and according to performance expectations.
• Document technical problems, troubleshooting steps, root causes, and implemented solutions.
• Escalate complex issues to the Research and Development or Engineering team.
• Provide detailed diagnostic information that supports efficient issue resolution.
• Communicate directly and professionally with customers and system users.
• Provide timely updates regarding equipment issues, repair status, and next steps.
• Maintain tools, diagnostic equipment, spare parts, and service documentation.
• Complete training on the company’s robotic systems, hardware, and software.
• Support continuous improvement by identifying recurring issues and recommending corrective actions.

Skills

Robotics troubleshooting

Hardware & software diagnosis

Linux experience

Python scripting/diagnostics

ROS1/ROS2 familiarity

Electrical/mechanical troubleshooting

Sensing and actuators troubleshooting

Diagnostics and log interpretation

Hands-on assembly/disassembly

Strong communication skills

Technical documentation

Customer-facing communication

Willingness to learn proprietary tech

Onsite work in Ann Arbor

Job description

Reliance One, Inc. is seeking a hands-on Robotics Field Application Technician / Engineer to support advanced robotic systems at a customer location in Ann Arbor, MI.

The role combines robotics troubleshooting with software diagnostics using Linux, Python, and ROS to diagnose hardware and software issues. The position involves working at customer sites, testing and repairing components, and documenting issues and resolutions.