Onsite Quality Engineer - Aerospace Programs

Prattwhitney; City of Rome (NY); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Genreal 401(k) plan with match

Tuition reimbursement

Student Loan Repayment Program

Life insurance and disability coverage

Job summary

RTX in the United States (Rome, NY) is seeking a quality representative to manage customer quality requirements and lead investigations. The role demands strong communication with customers, audits, and cross-functional coordination to ensure quality throughout development and delivery.

Qualified candidates will have a university degree and several years of experience in quality systems, with familiarity in ISO 9001/AS9100 and root-cause analysis.

Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Strong understanding of root cause analysis, corrective action tools, and quality systems (ISO 9001, AS9100 or similar).

Responsibilities

• Serve as the dedicated quality representative for identified customers, maintaining strong communication channels and responding promptly to customer inquiries, audits, and quality concerns.
• Review, interpret, and ensure compliance with customer-specific quality requirements, specifications, and flow-downs.
• Lead customer issue investigations, including root cause analysis, corrective action development, and formal response management.
• Monitor program performance metrics such as yield, defects, escapes, and process capability, identifying trends and recommending improvements.
• Lead and participate in internal and customer-driven audits, preparing documentation, coordinating actions, and driving closure of findings.
• Collaborate with Engineering, Operations, Supply Chain, and Program Management to ensure quality considerations are integrated throughout development, manufacturing, and delivery phases.

Skills

Root cause analysis

Quality systems

Customer communication

Education

University degree or advanced degree in related field

Job description

RTX in the United States (Rome, NY) is seeking a quality representative to manage customer quality requirements and lead investigations. The role demands strong communication with customers, audits, and cross-functional coordination to ensure quality throughout development and delivery.

Qualified candidates will have a university degree and several years of experience in quality systems, with familiarity in ISO 9001/AS9100 and root-cause analysis.