Project Manager (POP/Displays)

Smurfit Westrock; Northern (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training

Salary with benefits

401k with match

Job summary

Smurfit WestRock is seeking a Project Manager to coordinate packaging/display/visual information flow and act as a liaison between sales, estimating, accounting, production and the customer. This is an onsite role at our Adams, WI site.

You will manage quotes, orders, schedules, expediting, shipping, inventory, and reporting; work with sales/management on estimates; ensure on-time in-full deliveries; attend production and item meetings; and build strong customer relationships.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Experience in customer service/account management preferred.
• Experience in printing or packaging preferred.
• Strong written and oral communication skills required.
• Project management, problem solving and analytical skills are essential.
• Excellent organizational & time management skills.
• Ability to multitask and complete tasks efficiently and accurately.
• Attention to detail and prioritization skills.
• Must be proactive and take initiative.
• Ability to resolve conflicts and develop teamwork.
• PC experience; knowledge of Windows applications and Microsoft Office.
• Experience with cost systems and estimating reports.

Responsibilities

• Coordinate packaging/display/visual information flow between sales, estimating, accounting, production and the customer.
• Manage quotes, orders, schedules/tracking, expediting, shipping and inventory reporting.
• Estimate with sales/management to produce item quotes and document accordingly.
• Process customer purchase orders; ensure data completeness, accuracy and tracking for on-time in-full deliveries.
• Manage inventory to reduce excess/aged stock and control costs.
• Address quality complaints with root-cause corrective action in the system.
• Attend item meetings and production meetings to track orders and fulfillment.
• Create and facilitate cadence meetings with accounts and plants; visit key customers/vendors as needed.

Skills

Project management

Communication

Organization

Multitasking

Attention to detail

Initiative

Conflict resolution

PC skills

Cost systems & estimating

Customer service

Printing/Packaging

Education

HS diploma or GED

Post-secondary education preferred

Tools

Windows

Microsoft Office

Job description

The Opportunity

The Project Manager (PM) is responsible for managing the coordination of the packaging/display/visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.

This is an onsite role at our Adams, WI site.

How you impact Smurfit Westrock:

• Manage the customer experience: Quotes; Orders; Schedules/Tracking; Expediting; Shipping; Inventory Management; Reporting


• Estimating: Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.


• Orders: Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.


• Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs


• Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted


• Process customer/account specific reports, as needed; i.e. open order/status reports, etc.


• Create, facilitate and attend new item meetings as required


• Attend production meetings to ensure order tracking and fulfillment


• Create & facilitate customer and/or plant specific cadence meetings for accounts, as required


• Visit key customer and vendor locations to enhance ongoing business relationships


• Organize and communicate customer feedback relative to company/plant/service performance


• Responsible for continuous education in the areas of new technology, new processes, personal & professional growth


• Provide innovative ideas relative to service, sales, and process/procedures


• Adhere to Smurfit WestRock values and operating principles


• Individual contributor that works under supervision


• Applies subject matter knowledge


• Other duties as assigned

What you need to succeed:

• High school diploma or GED required; Post-secondary education preferred


• Experience in customer service/account management preferred


• Experience in printing or packaging preferred


• Strong written and oral communication skills required


• Project management, problem solving, and analytical skills


• Excellent organizational & time management skills


• Ability to multitask and complete tasks efficiently and accurately


• Attention to detail and ability to prioritize is essential


• Must be proactive, a self-starter/takes initiative


• Ability to resolve conflicts and develop teamwork


• Personal computer experience and knowledge of Windows applications and Microsoft Office


• Ability to work with cost systems and estimating reports

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence


• Comprehensive training with numerous learning and development opportunities


• An attractive salary reflecting skills, competencies and potential


• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!


• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.