Onsite Pharmacy Technician: Patient Engagement Specialist

AndHealth LLC; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

AndHealth LLC is seeking a Patient Engagement Specialist (Pharmacy Technician) for an onsite role at our Health Center partner site in Indianapolis, IN. You will process prescriptions, assist patients at pickup, manage inventory, and coordinate prior authorizations while ensuring high safety and service standards.

The ideal candidate has IN licensure as a Pharmacy Technician, national certification (PTCB or ExCPT), and a willingness to obtain multi-state licenses.

Qualifications

• High School Diploma required.
• Bachelor’s degree preferred.
• Certified or Registered Pharmacy Technician in the state of IN required.
• Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.
• Willing to obtain and maintain licenses or certifications in multiple states.

Responsibilities

• Process prescriptions and input patient data into the pharmacy management system.
• Fulfill prescriptions with accuracy while following safety protocols.
• Assist patients at pickup and explain medication status and insurance rejections.
• Manage inventory, perform cycle counts, and handle outdated stock.
• Coordinate prior authorizations with pharmacists and documentation for high-cost drugs.
• Advocate for patients by connecting to financial assistance programs or copay cards.
• Conduct outreach to specialty patients to schedule refills and monitor adherence.
• Ensure proper handling of temperature-sensitive biologics and injectables.
• Provide on-site or remote support as needed to maintain operations.
• Support other projects as business needs evolve.

Skills

Communication skills

Attention to detail

Tech-savvy

Independent work

Education

High School Diploma

Bachelor’s degree preferred

IN Pharmacy Technician licensure

PTCB or ExCPT certification

Licensure in multiple states

Job description

AndHealth LLC is seeking a Patient Engagement Specialist (Pharmacy Technician) for an onsite role at our Health Center partner site in Indianapolis, IN. You will process prescriptions, assist patients at pickup, manage inventory, and coordinate prior authorizations while ensuring high safety and service standards.

The ideal candidate has IN licensure as a Pharmacy Technician, national certification (PTCB or ExCPT), and a willingness to obtain multi-state licenses.