Onsite Patient Billing & Payments Clerk

Magruder Hospital; Port Clinton (OH); On-site; USD 30,000 - 44,000; Full time

Job summary

Magruder Hospital in Port Clinton, OH is seeking a detail-oriented Clerk to support daily financial operations, including assembling deposits, processing payments, and maintaining accurate documentation. This is a 100% onsite role with the Finance team.

The position requires strong typing, data entry, and customer service skills, with the ability to post payments accurately while upholding confidentiality. Prior hospital/physician office exposure is a plus.

Qualifications

• High school diploma or GED required.
• Strong typing, data entry, math and analytical skills.
• Excellent customer service, organization and problem-solving abilities.
• Proficiency with Microsoft Office and standard office equipment.
• Ability to post payments accurately and maintain confidentiality.
• Knowledge of insurance, account follow-up and basic accounting procedures.
• Ability to communicate professionally and manage interruptions.
• Minimum 1 year of experience in a customer service setting.

Responsibilities

• Assemble hospital deposits and process live checks and spreadsheets with accuracy.
• Process insurance credit card payments for the hospital and medical group.
• Retrieve and deliver internal and external mail to support daily operations.
• Post payments with precision to ensure correct account allocation.
• File remittance advices, adjustment sheets, refunds, and correspondence via scanning system.
• Maintain organized financial records to support audits and compliance.
• Assist with cashier window coverage when needed.
• Support compliance with federal, state, and local regulations.
• Maintain confidentiality of patient, customer, and hospital information per HIPAA.
• Collaborate with internal departments to ensure accurate payment posting and workflow efficiency.
• Utilize computer systems, spreadsheets, and office equipment to complete daily tasks.
• Maintain working knowledge of accounting procedures and departmental operations.

Skills

Typing

Data entry

Math

Analytical skills

Customer service

Organization

Problem-solving

Communication skills

Confidentiality

Payment posting

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Magruder Hospital in Port Clinton, OH is seeking a detail-oriented Clerk to support daily financial operations, including assembling deposits, processing payments, and maintaining accurate documentation. This is a 100% onsite role with the Finance team.

The position requires strong typing, data entry, and customer service skills, with the ability to post payments accurately while upholding confidentiality. Prior hospital/physician office exposure is a plus.