Clerk, Patient Financial Services

Magruder Hospital; Port Clinton (OH); On-site; USD 30,000 - 44,000; Full time

Job summary

Magruder Hospital in Port Clinton, OH is seeking a detail-oriented Clerk to support daily financial operations, including assembling deposits, processing payments, and maintaining accurate documentation. This is a 100% onsite role with the Finance team.

The position requires strong typing, data entry, and customer service skills, with the ability to post payments accurately while upholding confidentiality. Prior hospital/physician office exposure is a plus.

Qualifications

• High school diploma or GED required.
• Strong typing, data entry, math and analytical skills.
• Excellent customer service, organization and problem-solving abilities.
• Proficiency with Microsoft Office and standard office equipment.
• Ability to post payments accurately and maintain confidentiality.
• Knowledge of insurance, account follow-up and basic accounting procedures.
• Ability to communicate professionally and manage interruptions.
• Minimum 1 year of experience in a customer service setting.

Responsibilities

• Assemble hospital deposits and process live checks and spreadsheets with accuracy.
• Process insurance credit card payments for the hospital and medical group.
• Retrieve and deliver internal and external mail to support daily operations.
• Post payments with precision to ensure correct account allocation.
• File remittance advices, adjustment sheets, refunds, and correspondence via scanning system.
• Maintain organized financial records to support audits and compliance.
• Assist with cashier window coverage when needed.
• Support compliance with federal, state, and local regulations.
• Maintain confidentiality of patient, customer, and hospital information per HIPAA.
• Collaborate with internal departments to ensure accurate payment posting and workflow efficiency.
• Utilize computer systems, spreadsheets, and office equipment to complete daily tasks.
• Maintain working knowledge of accounting procedures and departmental operations.

Skills

Typing

Data entry

Math

Analytical skills

Customer service

Organization

Problem-solving

Communication skills

Confidentiality

Payment posting

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Location 41 Park St,Port Clinton, OH, 43452,United States
• Other Compensation $30,000-$44,000 per year. Experience Considered.
• Job Category Clerk, Clerical, Financial Services
• Employee Type Full Time

Contact information

• Phone [phone] ext. 3133

We are seeking a detail-oriented Clerk to support daily financial operations, including assembling deposits, processing payments, and maintaining accurate documentation. This role ensures timely and precise handling of financial transactions while supporting compliance and organizational standards. As part of our Finance team, you will help maintain smooth workflows and uphold high levels of accuracy and confidentiality.

What You’ll Do

• Assemble hospital deposits and process live checks and spreadsheets with accuracy
• Process insurance credit card payments for the hospital and medical group
• Retrieve and deliver internal and external mail to support daily operations
• Post payments with precision to ensure correct account allocation

Documentation & Record Management

• File remittance advices, adjustment sheets, refunds, and correspondence via scanning system
• Maintain organized financial records to support audits and compliance
• Assist with cashier window coverage when needed

Cross-Functional Collaboration / Operations

• Support compliance with federal, state, and local regulations
• Maintain confidentiality of patient, customer, and hospital information in accordance with HIPAA
• Collaborate with internal departments to ensure accurate payment posting and workflow efficiency

Systems & Administration

• Utilize computer systems, spreadsheets, and office equipment to complete daily tasks
• Maintain working knowledge of accounting procedures and departmental operations

  Our Culture & Values

  We are guided by integrity, ownership, compassion, and respect. Our team is committed to accuracy, accountability, and delivering excellent service to both internal and external customers.

  This is a 100% onsite position at our Port Clinton, OH location.

  Requirements

  Required

  • High School Diploma or GED equivalent
  • Strong typing, data entry, math, and analytical skills
  • Excellent customer service, organization, and problem-solving abilities
  • Proficiency with Microsoft Office and standard office equipment
  • Ability to post payments accurately and maintain confidentiality
  • Knowledge of insurance, account follow-up, and basic accounting procedures
  • Ability to communicate professionally and manage frequent interruptions
  • Minimum 1 year of experience in a customer service setting

  Preferred

  • Previous experience in a hospital or physician office setting
  • Accounting background or related financial experience
  • Familiarity with healthcare payment posting or remittance processing

  Summary

  Magruder Hospital is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran status, disability, or any other protected class under the law.

  Magruder Hospital is a Drug Free Workplace. Any offer of employment will be contingent upon satisfactory completion of pre-employment drug screening, including screening for the presence of nicotine, satisfactory completion of background verification, and the results of a post-offer medical and physical examination.