Onsite Patient Access Specialist - Tuition Reimbursement

Ensemble Health Partners; Minnetonka (MN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Specialist at Children's Minnesota - Minnetonka in Minnetonka, MN. This entry-level role focuses on admitting patients, collecting insurance data, and providing exceptional patient service to support the hospital's mission.

Responsibilities include MRN assignment, eligibility checks, and pre-registration activities, with emphasis on accuracy, regulatory compliance, and compassionate communication.

Qualifications

• 1+ years of customer service experience
• Willingness to innovate including AI to improve processes and experiences
• CRCR certification required within 9 months of hire (company paid)

Responsibilities

• Admit patients and perform welcoming, informative patient interactions with accuracy and compliance
• Operate the hospital telephone switchboard and relay calls while maintaining courteous service
• Ensure accurate MRN assignment, verify insurance information, and collect essential demographics and financial details
• Assist with pre-registration activities and ABN/insurance verification to support clean claim processes
• Provide patient education documents and obtain signatures as required while upholding privacy and accuracy standards

Skills

Customer service

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an on-site Patient Access Specialist at Children's Minnesota - Minnetonka in Minnetonka, MN. This entry-level role focuses on admitting patients, collecting insurance data, and providing exceptional patient service to support the hospital's mission.

Responsibilities include MRN assignment, eligibility checks, and pre-registration activities, with emphasis on accuracy, regulatory compliance, and compassionate communication.