Onsite Patient Access Specialist | Registration & POS

Ensemble Health Partners; Cherokee Village (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist to register patients, collect insurance information, and support the revenue cycle with accurate data entry and compassionate service.

The role emphasizes pre-registration, eligibility checks, ABN screening, and compliance, with the opportunity for professional development through certifications and tuition reimbursement.

Qualifications

• 1+ year of customer service experience.
• CRCR certification required within 6 months of hire (company paid).
• High School Diploma or GED required.

Responsibilities

• Register patients and assign MRNs; collect demographics and insurance information.
• Perform pre-registration and collect patient information including financial liabilities and POS collections.
• Review eligibility and use ABN software to inform Medicare patients of potential non-payment.
• Explain consent forms and distribute patient education documents to patients and guarantors.
• Audit accounts for accuracy and timeliness to meet audit standards; provide data to leadership.
• Operate telephone switchboard and handle inbound/outbound calls with appropriate compassion.
• Support POS goals and assist in maintaining high first-pass claim rates.

Skills

Customer service

Curiosity & innovation

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist to register patients, collect insurance information, and support the revenue cycle with accurate data entry and compassionate service.

The role emphasizes pre-registration, eligibility checks, ABN screening, and compliance, with the opportunity for professional development through certifications and tuition reimbursement.