Onsite Patient Access Associate - Career Growth

Ensemble Health Partners; Falmouth (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

First Roles is hiring an Entry Level Patient Access Specialist to join the team at Mary Washington Hospital in Fredericksburg, VA. You will perform admitting duties, verify insurance, collect information, and guide patients through the registration process with a focus on accuracy and patient service.

The role offers on-site work, bonus incentives, tuition reimbursement, and company-paid certifications, along with comprehensive benefits and clear opportunities for career advancement.

Qualifications

• 1+ years of customer service experience.
• Willingness to learn and embrace AI-enabled processes to improve patient and client experience.

Responsibilities

• Assign MRNs and complete eligibility checks while delivering excellent customer service.
• Operate the hospital phone switchboard and route calls effectively.
• Explain consent forms and obtain signatures as needed.
• Support POS collections and accuracy in billing-related tasks.
• Maintain compliance and accuracy in patient registration and data entry.

Skills

Customer service

AI curiosity

Education

High School Diploma/GED

Tools

ABN software

Job description

First Roles is hiring an Entry Level Patient Access Specialist to join the team at Mary Washington Hospital in Fredericksburg, VA. You will perform admitting duties, verify insurance, collect information, and guide patients through the registration process with a focus on accuracy and patient service.

The role offers on-site work, bonus incentives, tuition reimbursement, and company-paid certifications, along with comprehensive benefits and clear opportunities for career advancement.