Onsite Patient Access Specialist | Career Growth & Benefits

Ensemble Health Partners; Falmouth (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

First Roles is seeking an Entry Level Patient Access Specialist to support Mary Washington Hospital in Fredericksburg, VA. The role focuses on admitting duties, insurance collection, and patient guidance with a strong emphasis on accuracy and customer service.

The position offers incentives such as tuition reimbursement, paid certifications, and comprehensive benefits, with an hourly pay range of $17.00–$18.15 based on experience. Onsite at Mary Washington Hospital required.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes.
• Excellent customer service and communication throughout patient interactions.

Responsibilities

• Assign accurate MRNs and perform medical necessity/compliance checks.
• Collect insurance information and process physician orders with accuracy.
• Explain patient forms and education documents and obtain signatures.
• Engage in POS data entry and ensure clean claim rate with auditing tools.
• Provide responsive and compassionate service consistent with organizational standards.

Skills

Customer service

Innovation mindset

Communication skills

Education

High School Diploma/GED

Job description

First Roles is seeking an Entry Level Patient Access Specialist to support Mary Washington Hospital in Fredericksburg, VA. The role focuses on admitting duties, insurance collection, and patient guidance with a strong emphasis on accuracy and customer service.

The position offers incentives such as tuition reimbursement, paid certifications, and comprehensive benefits, with an hourly pay range of $17.00–$18.15 based on experience. Onsite at Mary Washington Hospital required.