Onsite Operations Lead: Inventory & Client Relations

Vestis; Austin (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Vestis seeks a Lead Onsite Coordinator to work primarily at the customer site. Responsible for stocking garments, arranging timely laundry and inventory delivery, and reducing loss/ruin rates. You will manage FIFO rotation, drive improvements in service levels, and maintain strong customer relationships.

The role emphasizes communication across teams, accurate record-keeping, and proactive problem-solving to meet client expectations at the Austin MN site.

Qualifications

• Minimum of three years of service industry experience.
• High school diploma or equivalent; college degree preferred.
• Must have a valid driver’s license with excellent driving record.

Responsibilities

• Establish and maintain relationships with customers.
• Responsible for accuracy of all account and delivery information.
• Manage garments inventory and FIFO rotation; monitor expiration dates.
• Coordinate physical inventory once or twice per year.
• Provide weekly status updates on garments, stocking, orders, and losses.

Skills

Upselling

Communication

Analytical thinking

Account management

Quality assurance ISO9001

Microsoft Office

Minitab

Visio

Education

High school diploma

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Minitab

Visio

GTS

Barcode data systems

Job description

Vestis seeks a Lead Onsite Coordinator to work primarily at the customer site. Responsible for stocking garments, arranging timely laundry and inventory delivery, and reducing loss/ruin rates. You will manage FIFO rotation, drive improvements in service levels, and maintain strong customer relationships.

The role emphasizes communication across teams, accurate record-keeping, and proactive problem-solving to meet client expectations at the Austin MN site.