Onsite Operations & Client Services Associate

HUB International; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

HUB International in Kansas City, MO is seeking a Business Operations Associate to provide operational and client service support. This onsite role collaborates with the operations and account management teams to keep desks, mail, and front desk functioning smoothly.

You will assist with billing, invoicing related tasks, event planning, and general administrative duties while developing teamwork, initiative, and project management skills.

Qualifications

• The candidate should have basic office experience and be capable of clerical tasks.
• Must be able to obtain an Insurance License within 120 days of hire.
• Strong written communication and teamwork skills are essential.
• Attention to detail and ability to manage multiple tasks is required.
• Proficiency with Microsoft Office and basic software tools is expected.

Responsibilities

• Provide clerical and administrative support to operations and client service departments.
• Assist with HUB event planning and execution.
• Manage and maintain front desk area and lobby, plus kitchen/lounge upkeep.
• Answer multi-line phones and redirect as needed.
• Assist with billing and invoicing tasks for Account Managers.

Skills

Teamwork

Written communication

Initiative

Quality management

Project management

Education

High School Diploma

Insurance License

Tools

Adobe

Microsoft Office

Excel

Word

PowerPoint

EPIC/BMS

Job description

HUB International in Kansas City, MO is seeking a Business Operations Associate to provide operational and client service support. This onsite role collaborates with the operations and account management teams to keep desks, mail, and front desk functioning smoothly.

You will assist with billing, invoicing related tasks, event planning, and general administrative duties while developing teamwork, initiative, and project management skills.