Onsite Office Operations Associate

University Of Michigan; Michigan; On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Seven paid holidays

Health insurance

Retirement plan with matching

Job summary

The University of Michigan Shared Services Center (U-M SSC) is seeking a Business Office Intermediate Associate to support mail handling, onboarding, and onsite facility tasks within a high-volume environment. This role reports to the Business Operations Supervisor and requires attention to detail and reliability.

This 100% onsite position operates between 8:00 am and 5:00 pm with coverage needs. Responsibilities include system access provisioning, conference room setup, AV support, inventory

Qualifications

• High School diploma or equivalent.
• 1+ years of customer service experience.
• Intermediate data entry proficiency.
• 1+ years of experience with business software solutions.

Responsibilities

• Receive, sort, and distribute inbound mail and manage outbound mail.
• Identify, access, and resolve facility and personnel issues related to safety, security, and emergencies.
• Assist onboarding new team members with office equipment.
• Provide system access to multiple programs for new/transferring SSC staff.
• Onsite support for staff including managing conference rooms, setting up AV equipment, and tech support.
• Manage inventory of office supplies and computer equipment.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Education

High School diploma or equivalent

Tools

Business software solutions

Job description

The University of Michigan Shared Services Center (U-M SSC) is seeking a Business Office Intermediate Associate to support mail handling, onboarding, and onsite facility tasks within a high-volume environment. This role reports to the Business Operations Supervisor and requires attention to detail and reliability.

This 100% onsite position operates between 8:00 am and 5:00 pm with coverage needs. Responsibilities include system access provisioning, conference room setup, AV support, inventory