Onsite Office Manager & Operations Lead

Precoat Metals; Muncie (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

AZZ Inc. in Muncie, IN is seeking an Office Manager to provide comprehensive administrative support for a busy manufacturing facility.

You will oversee front office operations, HR admin, accounting tasks, and order processing while ensuring accurate records and excellent customer relations. The role requires strong Microsoft Office skills, 3+ years in office administration, and effective supervision of clerical staff; Oracle knowledge is a plus.

Qualifications

• 3+ years of office administration experience.
• Experience supervising clerical staff preferred.
• Proficient in Microsoft Office applications (Excel, Outlook, Word).
• Excellent verbal and written communication skills.
• Prior knowledge of Oracle preferred.
• High School Diploma or equivalent.

Responsibilities

• Supervise front office activities including HR admin, A/P, A/R, reception area, mail, purchasing and facilities maintenance.
• Resolves customer complaints and answers questions regarding policies.
• Supervises office staff to ensure quality standards and deadlines are met.
• Provides guidance in handling complex problems and resolves escalated disputes.
• Implements corporate policies and service standards under management’s direction.
• Discusses performance problems with employees and recommends actions.
• Ensures training on duties and policies for all new hires.
• Reviews records and generates reports on production, payroll, and shipping.
• Assists with customer relations and sales; maintains office records, invoices, and purchase orders.
• Supervises and/or performs accounts receivable and payable transactions.

Skills

Office administration

Staff supervision

Microsoft Office

Communication skills

Oracle knowledge

Education

High School Diploma

Job description

AZZ Inc. in Muncie, IN is seeking an Office Manager to provide comprehensive administrative support for a busy manufacturing facility.

You will oversee front office operations, HR admin, accounting tasks, and order processing while ensuring accurate records and excellent customer relations. The role requires strong Microsoft Office skills, 3+ years in office administration, and effective supervision of clerical staff; Oracle knowledge is a plus.