Office Manager

AZZ Inc; Rowlett (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

AZZ Inc. is seeking an Office Manager at our Rowlett facility to provide comprehensive administrative support for a busy manufacturing site.

You will supervise front-office activities, assist with HR, A/P, A/R, and purchasing while maintaining strong customer relations and reporting accuracy.

Qualifications

• 3+ years’ experience in office administration.
• Bilingual English and Spanish highly preferred.
• Experience supervising clerical staff preferred.
• Proficient in Microsoft Office applications; Oracle knowledge a plus.

Responsibilities

• Supervise front-office activities including HR admin, A/P, A/R, reception and facilities.
• Resolves customer questions and enforces policies and procedures.
• Provides guidance to office staff and handles escalated issues.
• Ensures training on duties and company policies for new hires.
• Reviews records and generates reports on payroll, production and shipping.

Skills

Bilingual EN/ES

Verbal & written communication

Supervision of clerical staff

MS Office proficiency

Education

High School Diploma

Tools

Oracle

Microsoft Office

Job description

Company Description

AZZ Inc. is a leading provider of specialized products and services designed to meet the unique needs of industrial markets worldwide. With a rich history spanning several decades, AZZ has established a strong reputation for innovation, quality, and customer satisfaction.

AZZ Inc. is a leading provider of specialized products and services designed to meet the unique needs of industrial markets worldwide. With a rich history spanning several decades, AZZ has established a strong reputation for innovation, quality, and customer satisfaction. At AZZ, our culture is defined by trust, respect, accountability, integrity, teamwork and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally. We strive to build, maintain and create a work environment that attracts and retains employees who are high contributors, have outstanding skills, are engaged in our culture, and who embody our Company mission: to create superior value in a culture where people can grow both professionally and personally, and where TRAITS matter. As AZZ Inc. continues to evolve and innovate, it remains committed to driving shareholder value while maintaining its reputation as a leader in industrial solutions. With a strong foundation built on decades of experience and a forward-thinking approach, AZZ Inc. is poised to continue its upward trajectory, delivering sustainable growth and an unwavering commitment to excellence.

Job Description

AZZ has an exciting opportunity for an Office Manager reporting to the Plant Manager at our Rowlett facility. As an Office Manager you are primarily responsible for providing all administrative support to our busy manufacturing facility. You have experience with customer service, you’re a pro at administration and you have strong organizational skills.

Duties And Responsibilities

• Responsible for the supervision of front office activities, including HR administration, A/P, A/R, reception area, mail, purchasing and facilities maintenance.
• Resolves customer complaints and answers customers' questions regarding policies and procedures.
• Supervises the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines are met, proper procedures are followed while correcting errors or problems.
• Provides employees with guidance in handling difficult or complex problems. May resolve escalated complaints or disputes.
• Implements corporate and departmental policies, procedures and service standards under management’s direction.
• Discusses job performance problems with employees to identify causes and issues. Works to resolve performance problems and recommends appropriate personnel action.
• Ensures training on job duties and company policies is completed for all new hires.
• Reviews records and generates reports regarding production, payroll, and shipping to verify accuracy. Monitors work activities and evaluates performance.
• Assists with customer relations and sales, including but not limited to, the preparation and maintenance of office records, sales invoices, and purchase orders.
• Supervises and/or performs accounts receivable and payable transactions. May also serve as the direct report for AP/AR and general office clerks.

Qualifications

• 3+ years’ experience in office administration
• Bilingual in English and Spanish highly preferred
• Experience with direct supervision of clerical staff is preferred
• Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word
• Excellent verbal and written communication skills
• Prior knowledge of Oracle preferred

Minimum Education

• High School Diploma or equivalent required

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an Equal Opportunity Employer.

AZZ Inc. is a Drug Free Workplace