Onsite NY Operations Coordinator - Cross‑Functional Projects

Williams-Sonoma, Inc.; New York (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Brand discount

401(k) plan

Paid time off

Health insurance

Dental & vision insurance

Commuter benefits

Wellness program

Learning & development

Job summary

Williams-Sonoma, Inc. in New York is seeking a B2B Operations Coordinator to support the Operations Manager and Sales team, coordinating cross‑functional projects from sourcing to delivery.

You will update status in WSI systems, audit quotes and orders, and help keep timelines on track for client deliveries, while collaborating with Logistics, Planning, and Care Center.

This onsite role emphasizes strong Excel skills, organization, and clear communication with internal and external stakeholders.

Qualifications

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational skills and expertise in working with cross‑functional teams.
• Ability to effectively communicate with internal and external partners.
• Effective time management, problem‑solving, and organization skills.

Responsibilities

• Assist Operations team in managing projects: validate inventory availability, audit quotes and orders, update project playbooks.
• Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients’ delivery needs.
• Support Operations Manager and cross-functional teams in providing timely and accurate project details and updates to internal and external partners.
• Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process.
• Support Operations and Care Center teams with triage plans for customer escalations.

Skills

Cross-functional teamwork

Communication

Time management

Organizational skills

Tools

Excel

Word

PowerPoint

Job description

Williams-Sonoma, Inc. in New York is seeking a B2B Operations Coordinator to support the Operations Manager and Sales team, coordinating cross‑functional projects from sourcing to delivery.

You will update status in WSI systems, audit quotes and orders, and help keep timelines on track for client deliveries, while collaborating with Logistics, Planning, and Care Center.

This onsite role emphasizes strong Excel skills, organization, and clear communication with internal and external stakeholders.