Onsite Night Guest Attendant

HMC Hotel Management Consulting; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is seeking an Onsite Night Guest Attendant to provide exceptional customer service during evening shifts. The role involves overseeing the property, ensuring guest needs are met, and maintaining safety and cleanliness. With competitive pay and opportunities for career growth, this position is ideal for those with a background in hospitality and strong communication skills.

Benefits

Medical, dental, vision insurance

Paid time off

DailyPay Access

Free onsite living

Career growth opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills.
• Excellent communication skills.

Responsibilities

• Conduct regular property inspections for safety and security.
• Assist guests with check-in and check-out during after-hours.
• Perform cleaning tasks and maintain a clean laundry area.

Skills

Customer Service

Communication

Problem-Solving

Organizational Skills

Job description

Join to apply for the Onsite Night Guest Attendant role at HMC Hotel Management Consulting.

**About the Role:**

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. This highly visible customer service role involves being the face of our property and the first point of contact for guests. The position is onsite, typically working evening shifts and being on call overnight to oversee the property after hours, performing various tasks.

**Our Culture:**

We promote a performance-based culture that values hard work balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

**Benefits:**

• Hourly Rate: $17.50 - $19.50, depending on experience.
• DailyPay Access: Flexible options to access earnings when needed.
• Benefits: Medical, dental, vision, and paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.
• Living Onsite: Free room to coordinate overnight on-call needs.

**Primary Duties:**

• Conduct regular property inspections to ensure safety and security.
• Assist guests with check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities and maintain a clean laundry area.
• Perform cleaning tasks, stock supplies, and prepare rooms as needed.
• Follow emergency procedures to ensure security.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

**Preferred Qualifications:**

• At least one year in customer service; hotel experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational and problem-solving skills.

**Physical Requirements:**

• Climb stairs repeatedly.
• Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

**Note:** We reserve the right to modify this job description. Employment is at-will. We are an equal opportunity employer and comply with all applicable laws. We participate in E-Verify and maintain a drug-free workplace.