Onsite Network & Fiber Specialist — AI Data Center

PTR Global; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

PTR Global is seeking Network Operators to serve as onsite specialists for network and structured-cabling issues across its AI data-center infrastructure at the River Bend, LA site.

You will act as Tier 2/3 escalation for ICT incidents, troubleshoot physical-layer faults, validate repairs, and ensure rapid issue resolution to protect customer workloads. Strong cabling and fiber background is essential; this role requires hands-on collaboration with cross-functional teams.

Qualifications

• 4+ years of hands-on data-center experience in structured cabling and fiber.
• Proficient with fiber testing tools and optical power measurements.
• Ability to interpret basic network diagnostics and LLDP data.
• Willing to work onsite at River Bend, LA data-center.
• Strong documentation and escalation communication skills.

Responsibilities

• Serve as Tier 2/3 escalation for network and cable-plant incidents.
• Troubleshoot physical-layer issues, including fiber faults and patch panels.
• Validate repairs and monitor infrastructure performance.
• Lead onsite pilots and collaborate with cross-functional teams.
• Maintain site topology docs and update cable-plant records.
• Build dashboards in ticketing systems for workload visibility.

Skills

Network fundamentals

Structured cabling

Fiber infrastructure

Hardware troubleshooting

Education

CCNA certification

BICSI Installer 1/2

Tools

Arista CLI

Juniper CLI

Cisco CLI

DCIM tools

Job description

PTR Global is seeking Network Operators to serve as onsite specialists for network and structured-cabling issues across its AI data-center infrastructure at the River Bend, LA site.

You will act as Tier 2/3 escalation for ICT incidents, troubleshoot physical-layer faults, validate repairs, and ensure rapid issue resolution to protect customer workloads. Strong cabling and fiber background is essential; this role requires hands-on collaboration with cross-functional teams.