Network / ICT Technician Lead

Ellaway Blues Consulting; Town of Texas (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

Ellaway Blues Consulting is seeking a Network / ICT Technician Lead in Wisconsin to support operations within a high-density data center environment focused on AI infrastructure. This hands-on role is the senior escalation point for network and cabling issues, requiring a strong background in structured cabling and fiber infrastructure. The ideal candidate will lead from the front while guiding junior technicians and improving issue resolutions on-site. Opportunity for growth into a lead role while remaining technical in nature.

Qualifications

• Strong background in structured cabling and fiber infrastructure.
• Ability to diagnose physical layer faults effectively.
• Independence and attention to detail required.

Responsibilities

• Act as the escalation point for network and cabling issues onsite.
• Diagnose fiber, cabling, and connectivity faults.
• Carry out testing, repair, and validation of fixes.
• Support deployment of tools and improve diagnostics capability.
• Work closely with network engineering teams on escalations.

Skills

Structured cabling

Fiber infrastructure

Networking knowledge

Job description

We are currently seeking to appoint a Network / ICT Technician Lead to support operations within a high-density data center environment focused on AI infrastructure.

This role sits as the senior on-site escalation point for network and structured cabling issues. You’ll take ownership of diagnosing and resolving physical layer faults, ensuring connectivity issues are identified and fixed quickly to avoid impact to live workloads.

It’s a practical, hands‑on role where you’ll be expected to lead from the front technically, while also guiding junior technicians and improving how issues are handled on site.

Key responsibilities:

• Acting as the escalation point for network and cabling issues onsite
• Diagnosing fiber, cabling, and connectivity faults
• Carrying out testing, repair, and validation of fixes
• Supporting deployment of tools and improving diagnostics capability
• Working closely with network engineering teams on escalations

This will suit someone with a strong background in structured cabling and fiber infrastructure who also understands enough networking to validate fixes properly. You don’t need to be a deep network engineer, but you do need to know what “good” looks like and be confident owning issues through to resolution. The role requires independence, attention to detail, and a willingness to take responsibility as the go-to person onsite.

Good opportunity for someone who wants to step into a lead role without moving away from the technical side.