Onsite Network Engineer: Cisco, Meraki & Firewalls (DC)

Compass Pointe Consulting, LLC; Washington (District of Columbia); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Basic Life

Short-Term Disability

401k

Job summary

Compass Pointe Consulting, LLC seeks a Network Support Engineer to maintain and troubleshoot our DC headquarters and nationwide offices. You will install, configure, and manage Cisco routers/switches, Meraki wireless, and Palo Alto firewalls while coordinating with vendors for outages and escalations.

The role requires on-site work five days a week in Washington, DC, with a bachelor’s degree and 3+ years of experience. CCNA is highly valued. Suitability clearance may be required.

Qualifications

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support.
• Strong working knowledge of Cisco IOS, StackWise cabling/logic, and EtherChannel troubleshooting.
• Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.
• Experience operating and troubleshooting Cisco Meraki wireless solutions.
• Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.
• Must be available for weekend maintenance events and emergency outages.
• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing.

Responsibilities

• Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.
• Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.
• Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection.
• Perform daily monitoring of network health using ManageEngine OpManager, NetFlow, and Configuration Manager.
• Create and update SOPs and various configuration tracking documents on a regular basis.
• Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.
• Monitor Palo Alto firewall logs to identify and report traffic anomalies.
• Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.
• Must be able to work weekends for maintenance events and outages.

Skills

Cisco IOS

EtherChannel

Palo Alto

Meraki Wireless

IPSec VPN

Azure VPN

WAN/LAN Troubleshooting

CCNA

Education

Bachelor's degree in CS/IT/Engineering

Tools

ManageEngine OpManager

NetFlow

Configuration Manager

Zscaler

Job description

Compass Pointe Consulting, LLC seeks a Network Support Engineer to maintain and troubleshoot our DC headquarters and nationwide offices. You will install, configure, and manage Cisco routers/switches, Meraki wireless, and Palo Alto firewalls while coordinating with vendors for outages and escalations.

The role requires on-site work five days a week in Washington, DC, with a bachelor’s degree and 3+ years of experience. CCNA is highly valued. Suitability clearance may be required.