Network Engineer

Compass Pointe Consulting, LLC; Washington (District of Columbia); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Basic Life

Short-Term Disability

401k

Job summary

Compass Pointe Consulting, LLC seeks a Network Support Engineer to maintain and troubleshoot our DC headquarters and nationwide offices. You will install, configure, and manage Cisco routers/switches, Meraki wireless, and Palo Alto firewalls while coordinating with vendors for outages and escalations.

The role requires on-site work five days a week in Washington, DC, with a bachelor’s degree and 3+ years of experience. CCNA is highly valued. Suitability clearance may be required.

Qualifications

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support.
• Strong working knowledge of Cisco IOS, StackWise cabling/logic, and EtherChannel troubleshooting.
• Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.
• Experience operating and troubleshooting Cisco Meraki wireless solutions.
• Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.
• Must be available for weekend maintenance events and emergency outages.
• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing.

Responsibilities

• Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.
• Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.
• Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection.
• Perform daily monitoring of network health using ManageEngine OpManager, NetFlow, and Configuration Manager.
• Create and update SOPs and various configuration tracking documents on a regular basis.
• Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.
• Monitor Palo Alto firewall logs to identify and report traffic anomalies.
• Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.
• Must be able to work weekends for maintenance events and outages.

Skills

Cisco IOS

EtherChannel

Palo Alto

Meraki Wireless

IPSec VPN

Azure VPN

WAN/LAN Troubleshooting

CCNA

Education

Bachelor's degree in CS/IT/Engineering

Tools

ManageEngine OpManager

NetFlow

Configuration Manager

Zscaler

Job description

Posted On 08/21/2026

Job Information

Work Experience 4-5 years

Technology

40-45/hr

City Washington

State/Province District of Columbia

20001

Job Description

*Due to the nature of the work, must be US citizens and also local to Washington, DC since it is onsite.

Supports the daily operations of the agency’s network infrastructure. This role focuses on monitoring, maintenance, and Tier 1-2 network troubleshooting. The candidate will work under the guidance of the Senior Network Engineer to ensure network availability and performance.

Position requires on-site support 5 days per week, Monday through Friday.

Responsibilities may include, but are not limited to:

• Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.
  
• Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.
  
• Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection, e.g. vendor hosted site and Microsoft ExpressRoute connection.
  
• Perform daily monitoring of network health using ManageEngine/OpManager/Netflow and Configuration Manager.
  
• Create and update SOPs and various configuration tracking documents on a regular basis.
  
• Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.
  
• Monitor Palo Alto firewall logs to identify and report traffic anomalies.
  
• Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.
  

Qualifications:

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support. Additional experience can be substituted for a degree.
  
• Requires the following experience:
  
• Cisco Routing/Switching: Strong working knowledge of Cisco IOS, StackWise cabling/logic, and EtherChannel troubleshooting.
  
• Firewalls: Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.
  
• Cloud & VPN: Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.
  
• Wireless: Experience operating and troubleshooting Cisco Meraki wireless solutions.
  
• Troubleshooting: Demonstrated ability to diagnose Layer 1–7 issues (cabling, IP conflicts, network loop, routing, etc.).
  
• Must be available for weekend maintenance events and emergency outages.
  
• Must be engaging and proactive with critical thinking, strong desire to learn, and problem-solving ability, both independently and as part of a team.
  
• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing
  
• Experience supporting a nationwide mid-sized Federal agency enterprise is a plus.
  
• CCNA certification is highly desired.
  
• Must obtain agency suitability clearance prior to start date.
  

We offer Medical, Dental, Vision, Basic Life, Short-Term Disability, Accident, Term Life, Whole Life, and 401k for all W2 Consultants. A benefit overview will be provided as requested.