Onsite Mission Intelligence Analyst - Night Security Ops

Knightscope, Inc.; Sunnyvale (CA); Presencial; USD 39.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

On-site work

Descripción de la vacante

Knightscope, Inc. in Sunnyvale, CA, seeks a Mission Intelligence Analyst for onsite security operations. You will verify and respond to alerts, investigate incidents, and ensure seamless 24/7 monitoring with our autonomous systems and Knightscope Security Force teams.

Prior security operations experience is a strong plus and the role is onsite only. Responsibilities include monitoring alerts, preparing daily activity reports, investigating incidents, and collaborating with cross-functional teams

Formación

• Experience in physical security, preferably in a Physical Security Operations Center environment.
• Comfortable in a rapidly changing environment.
• Able to communicate clearly and work well both alone and with others.
• Organized, curious, and willing to learn.
• Computer and internet proficiency.
• Flexibility and willingness to cover shifts when needed.
• Experience with security, particularly in a CCTV or technology environment (preferred but not required).
• Background in customer service.
• A strong desire to help build the future of security.
• Attention to detail and sound judgment when responding to alerts.

Responsabilidades

• Providing consistent and constant alert and machine monitoring to provide excellent security and customer service resources for Knightscope clients
• Identifying and solving problems to improve the Mission Intelligence department
• Prepare Daily Security Activity Reports for monitoring periods
• Prepare and investigate incidents that occur during your shift
• Help maintain consistent response times and clearance rates
• Collaborate with a cross-functional team to keep the fleet active.

Conocimientos

PSOC experience

Adaptability

Clear communication

Organized

Curious

Computers & Internet

Shift flexibility

CCTV/Tech security

Customer service

Motivation to security future

Attention to detail

Descripción del empleo

Knightscope, Inc. in Sunnyvale, CA, seeks a Mission Intelligence Analyst for onsite security operations. You will verify and respond to alerts, investigate incidents, and ensure seamless 24/7 monitoring with our autonomous systems and Knightscope Security Force teams.

Prior security operations experience is a strong plus and the role is onsite only. Responsibilities include monitoring alerts, preparing daily activity reports, investigating incidents, and collaborating with cross-functional teams