Onsite Medical Records Specialist - Entry Level

Healthmark-Group; Grapevine (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

HealthMark Group is seeking an Onsite Medical Records Processing Specialist in Grapevine, TX. This entry-level role handles ROI requests, ensures fast turnaround times, and maintains absolute accuracy and confidentiality in handling PHI.

As a growing company, HealthMark offers opportunities to start a career with a fast-paced team. Join us in delivering secure, compliant, and patient-centric health information solutions onsite in Grapevine.

Qualifications

• Entry level position requiring detail orientation and diligence.
• Ability to maintain confidentiality and handle PHI securely.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI accuracy.
• Complete all STATs within an hour and 24-hour turnaround for other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI per procedures.
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
• Maintain confidentiality and security of records during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Follow ROI policy for HealthMark and clients.
• Maintain professional appearance and observe client dress code.
• Keep work area neat and orderly and ensure records are stored properly.
• Update facility guide as needed.
• Provide excellent customer service with attentiveness and respect.
• Follow-through on promises.
• Be proactive in identifying complaints and de-escalate as needed.
• Communicate effectively with customers.

Job description

HealthMark Group is seeking an Onsite Medical Records Processing Specialist in Grapevine, TX. This entry-level role handles ROI requests, ensures fast turnaround times, and maintains absolute accuracy and confidentiality in handling PHI.

As a growing company, HealthMark offers opportunities to start a career with a fast-paced team. Join us in delivering secure, compliant, and patient-centric health information solutions onsite in Grapevine.