Onsite Medical Records ROI Specialist - Fast & Accurate

Healthmark Group; Frisco (TX); On-site; USD 23,419 - 28,929; Full time

Job summary

HealthMark Group in Frisco, TX is hiring for an Onsite Medical Records Processing Specialist. The role involves handling ROI requests, ensuring confidentiality and HIPAA compliance, and delivering accurate, timely releases of PHI.

The position requires strong attention to detail, reliability, and teamwork. It offers on-site work with an hourly wage of $17–$21, and opportunities to contribute to efficient patient information workflows.

Qualifications

• HIPAA/privacy compliance required.
• Ability to maintain confidentiality.
• Strong attention to detail and accuracy.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI accuracy.
• Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI according to established procedures.
• Perform quality checks on all work to ensure accuracy, confidentiality, and proper invoicing.
• Maintain confidentiality, security, and ethical standards with medical records information during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Abide by the ROI policy specific to both HealthMark and the client.
• Maintain a neat, clean, and professional personal appearance and observe the client’s dress code.
• Maintain a clean and orderly work area; ensure records and files are properly stored and supplies are adequate.
• Maintain and update facility guide as needed.
• Provide excellent customer service by being attentive and respectful.
• Follow through as promised.
• Proactively identify PT complaints and de-escalate as needed.
• Communicate effectively with customers.

Skills

Fast learner

Dependable

Team player

Strives to do more

Job description

HealthMark Group in Frisco, TX is hiring for an Onsite Medical Records Processing Specialist. The role involves handling ROI requests, ensuring confidentiality and HIPAA compliance, and delivering accurate, timely releases of PHI.

The position requires strong attention to detail, reliability, and teamwork. It offers on-site work with an hourly wage of $17–$21, and opportunities to contribute to efficient patient information workflows.