Medical Records Processing Specialist Onsite

Healthmark-Group; Grapevine (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

HealthMark Group is seeking an Onsite Medical Records Processing Specialist in Grapevine, TX. This entry-level role handles ROI requests, ensures fast turnaround times, and maintains absolute accuracy and confidentiality in handling PHI.

As a growing company, HealthMark offers opportunities to start a career with a fast-paced team. Join us in delivering secure, compliant, and patient-centric health information solutions onsite in Grapevine.

Qualifications

• Entry level position requiring detail orientation and diligence.
• Ability to maintain confidentiality and handle PHI securely.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI accuracy.
• Complete all STATs within an hour and 24-hour turnaround for other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI per procedures.
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
• Maintain confidentiality and security of records during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Follow ROI policy for HealthMark and clients.
• Maintain professional appearance and observe client dress code.
• Keep work area neat and orderly and ensure records are stored properly.
• Update facility guide as needed.
• Provide excellent customer service with attentiveness and respect.
• Follow-through on promises.
• Be proactive in identifying complaints and de-escalate as needed.
• Communicate effectively with customers.

Job description

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Medical Records Processing Specialist Onsite

Full Time Grapevine, Grapevine, TX, US

4 days ago Requisition ID: 1814

Salary Range: $17.00 To $21.00 Hourly

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’ s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates.

POSITION: Onsite Medical Records Processing Specialist

LOCATION: Grapevine, Texas

Entry level job duties include but not limited to:

JOB ROLE AND RESPONSIBILITIES:

• Complete all incoming ROI requests in a timely and efficient manner.
• This position must maintain 100% ROI Accuracy.
• This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• This position must keep all queues current.
• Validates requests and authorizes for release of PHI according to established procedures.
• Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
• Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Abides by the ROI policy specific to both HealthMark and the client.
• This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
• This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
• Maintain and update facility guide as needed.
• Provides excellent customer service by being attentive and respectful.
• Follows-through as promised.
• Proactive in identifying PT complaints with the ability to de-escalate as needed.
• Communicate effectively with customers.