Onsite Medical Call Center Agent

ENT and Allergy Associates, LLP; Sugar Land (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical and dental coverage

Onsite role at Sugar Land

Job summary

ENT and Allergy Associates, LLP, in Sugar Land, TX, is seeking a dedicated Call Center Representative for its corporate office. You will handle calls, help schedule appointments, take messages, and support the office team in a fast-paced setting.

This full-time onsite role requires teamwork, familiarity with NextGen/EMR is a plus, and knowledge of medical insurance is beneficial. Monday–Friday, 40 hours, 8am–8pm CST, on-site employment with a comprehensive benefits package.

Qualifications

• Prior call center or patient support experience preferred.
• Experience in medical field and knowledge of medical insurance is a plus.
• Able to work in a fast-paced environment and be a team player.

Responsibilities

• Answering phone calls and assisting patients/physicians' needs.
• Scheduling patient appointments.
• Taking messages.
• Assisting the office manager and physician as needed.

Skills

Call center

Customer service

Teamwork

Phone handling

Tools

NextGen/EMR

Job description

ENT and Allergy Associates, LLP, in Sugar Land, TX, is seeking a dedicated Call Center Representative for its corporate office. You will handle calls, help schedule appointments, take messages, and support the office team in a fast-paced setting.

This full-time onsite role requires teamwork, familiarity with NextGen/EMR is a plus, and knowledge of medical insurance is beneficial. Monday–Friday, 40 hours, 8am–8pm CST, on-site employment with a comprehensive benefits package.