Call Center Representative

ENT and Allergy Associates, LLP; Sugar Land (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical and dental coverage

Onsite role at Sugar Land

Job summary

ENT and Allergy Associates, LLP, in Sugar Land, TX, is seeking a dedicated Call Center Representative for its corporate office. You will handle calls, help schedule appointments, take messages, and support the office team in a fast-paced setting.

This full-time onsite role requires teamwork, familiarity with NextGen/EMR is a plus, and knowledge of medical insurance is beneficial. Monday–Friday, 40 hours, 8am–8pm CST, on-site employment with a comprehensive benefits package.

Qualifications

• Prior call center or patient support experience preferred.
• Experience in medical field and knowledge of medical insurance is a plus.
• Able to work in a fast-paced environment and be a team player.

Responsibilities

• Answering phone calls and assisting patients/physicians' needs.
• Scheduling patient appointments.
• Taking messages.
• Assisting the office manager and physician as needed.

Skills

Call center

Customer service

Teamwork

Phone handling

Tools

NextGen/EMR

Job description

## Call Center RepresentativeApplylocations: CBO - Sugar Landtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-100745**Job Description:**ENT and Allergy Associates of Texas and Quality Medical Management Services USA, LLC are seeking self-motivated, people-friendly Full Time Call Center Agents for our Corporate office location.**Job Duties*** Answering phone calls and assisting patients/physicians needs* Scheduling patient appointments* Taking messages* Assisting the office manager and physician as needed**Job Requirements*** NextGen/EMR experience is a plus* Experience in the medical field and knowledge of medical insurance is a plus* Must be able to work in a fast paced environment* Must be able to work as a team**Schedule: Monday - Friday, 40 hours (must be flexible to work between 8am and 8pm CST)****100% onsite at Corporate office in Sugar Land - TX**We offer a competitive salary with a comprehensive benefits package, including medical and dental coverage.**About ENT and Allergy Associates, LLP (ENTA)**ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 60 offices and over 300 physicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.