Onsite Medicaid Eligibility Specialist

Revenue Group; Mansfield (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

401(k) matching

PTO

Referral program

EAP

Growth & Training

Dental & Vision insurance

Health insurance

Life insurance

Job summary

Hospital Referral Services is seeking an Onsite Medicaid Eligibility Representative at Avita Ontario Hospital to screen patients for Medicaid and charity programs. This role involves in-hospital bedside interviews, completing eligibility applications, and maintaining HIPAA compliance.

The position requires strong customer service, basic computer skills, and the ability to multitask while standing/walking most of the shift. 40 WPM typing and reliable transportation are preferred.

Qualifications

• Previous customer service experience preferred.
• Must have basic computer skills.
• Must be able to multitask and type minimum 40 WPM
• Must have reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test is required.
• Annual Flu shots and TB testing is required

Responsibilities

• Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
• Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
• High volume of walking and standing. (70% - 80% of your shift)
• Complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co-workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient’s privacy.
• Meet production goals and objectives as assigned by hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.

Skills

Customer service experience

Typing 40 WPM

Multitasking

Reliability

Attendance

Tools

Basic computer skills

Job description

Hospital Referral Services is seeking an Onsite Medicaid Eligibility Representative at Avita Ontario Hospital to screen patients for Medicaid and charity programs. This role involves in-hospital bedside interviews, completing eligibility applications, and maintaining HIPAA compliance.

The position requires strong customer service, basic computer skills, and the ability to multitask while standing/walking most of the shift. 40 WPM typing and reliable transportation are preferred.