Medicaid Screening Specialist – Evening ER Support

Revenue Group; Columbus (OH); On-site; USD 20,664 - 28,929; Full time

Job summary

Hospital Referral Services is seeking an Onsite Medicaid Screening Representative at Ohio Health Riverside Methodist Hospital Emergency Room. This role involves screening uninsured patients for Medicaid/charity eligibility, interviewing bedside, and assisting with applications in a high-traffic hospital setting.

Ideal candidates have customer service experience, basic computer skills, and can type at least 40 WPM. Some holidays and HIPAA compliance are required.

Qualifications

• Previous customer service experience preferred.
• Must have basic computer skills.
• Must be able to multitask and type minimum 40 WPM.
• Must have reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test is required.
• Annual flu shots and TB testing is required.
• Must have availability to work some holidays.

Responsibilities

• Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
• Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
• High volume of walking and standing. (70% - 80% of your shift)
• Complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co‑workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient’s privacy.
• Meet production goals and objectives as assigned by hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.

Skills

Customer service

Typing 40 WPM

Multitasking

Job description

Hospital Referral Services is seeking an Onsite Medicaid Screening Representative at Ohio Health Riverside Methodist Hospital Emergency Room. This role involves screening uninsured patients for Medicaid/charity eligibility, interviewing bedside, and assisting with applications in a high-traffic hospital setting.

Ideal candidates have customer service experience, basic computer skills, and can type at least 40 WPM. Some holidays and HIPAA compliance are required.