Onsite Medicaid Eligibility Representative

Revenue-Group; Columbus (OH); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

100% Paid Training

401(k) matching

Paid Time off (PTO) – Up to 10 days in

Referral Program

Employee Assistance Program (EAP)

Growth & Continued Training

Dental & Vision insurance

Health insurance (including Long &

Job summary

Hospital Referral Services in Columbus, OH is hiring an Onsite Medicaid Eligibility Representative to screen uninsured patients for Medicaid and charity programs within a hospital setting.

The role involves bedside interviews with patients, completing Medicaid applications, and meeting monthly production goals while maintaining patient privacy under HIPAA. Training is provided and the position offers comprehensive benefits including health, PTO, and retirement plans.

Qualifications

• Previous customer service experience preferred.
• Must have basic computer skills and type at least 40 WPM.
• Must have reliable transportation and good attendance.
• Successful completion of drug and background test is required.
• Annual flu shots and TB testing are required.

Responsibilities

• Review the hospital work queue or census to identify uninsured patients admitted to the Emergency Room.
• Screen/interview bedside in hospital to determine eligibility for Medicaid and charities.
• High walking/standing for 70–80% of shift.
• Complete Medicaid/charity applications as needed.
• Maintain positive relationships with hospital staff and patients.

Skills

Customer service experience

Typing 40 WPM

Multitasking

Basic computer skills

Reliable transportation

Job description

Description

Pay Rate: $17.50/hr. plus monthly bonus ($0- 300) after 90 days.

Hours: Monday - Friday 8:00am-4:30pm Holidays included if during regular scheduled shift

Who is Hospital Referral Services?

No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient’s bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.

HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.

Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.

Our employees voted us Top Workplaces 5 years in a row!

The Onsite Medicaid Eligibility Representative will be responsible for

• Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
• Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
• High volume of walking and standing. (70% - 80% of your shift)
• The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co-workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient’s privacy.
• The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.

Requirements

Requirements for the Onsite Medicaid Screening Representative:

• Previous customer service experience preferred.
• Must have basic computer skills.
• Must be able to multitask and type minimum 40 WPM
• Must have reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test is required.
• Annual Flu shots and TB testing is required

The Onsite Medicaid Screening Representative must have availability to work some holidays.

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

EEO Statement

We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.