Onsite: Manufacturing MES/MOM & SCADA Support Engineer
PROLIM Corporation
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Job summary
PROLIM Corporation in Liberty, NC is seeking an experienced Application Support Engineer to join our Manufacturing Systems & Applications team. You will provide Level 2/3 support for MES/MOM, Ignition SCADA, and related manufacturing applications, ensuring high availability and alignment with production goals.
The role involves troubleshooting, root cause analysis, change control, and collaboration with manufacturing, quality, engineering, automation, and IT teams, with an emphasis on continuous
Qualifications
- Bachelor's degree in CS or IT discipline.
- 3-5 years of application support experience in a manufacturing environment.
- Experience with MES/MOM, SCADA, or related manufacturing apps.
- Experience in production support and incident management.
- Experience working in 24x7 manufacturing operations.
Responsibilities
- Provide Level 2 and Level 3 support for Siemens Opcenter MOM and Ignition SCADA applications.
- Monitor manufacturing application performance and proactively identify issues before they impact production.
- Troubleshoot and resolve incidents related to applications, interfaces, and data within SLA targets.
- Analyze recurring issues and participate in root cause analysis.
- Support major incident recovery activities and plant production needs.
- Maintain incidents, problems, and change records in ITSM.
- Support production workflows, electronics work instructions, genealogy, traceability, and MES processes.
- Assist with deployments, upgrades, patches, and testing activities.
Skills
Education
Tools
Job description
PROLIM Corporation in Liberty, NC is seeking an experienced Application Support Engineer to join our Manufacturing Systems & Applications team. You will provide Level 2/3 support for MES/MOM, Ignition SCADA, and related manufacturing applications, ensuring high availability and alignment with production goals.
The role involves troubleshooting, root cause analysis, change control, and collaboration with manufacturing, quality, engineering, automation, and IT teams, with an emphasis on continuous
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