Onsite Luxury Housekeeping Manager — Lead & Elevate Service

Rippling, Inc.; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision and wellness

401(k) with company match

Paid time off & holidays

Complimentary daily team member meal

Two-night hotel stay for staff

Team member discounts (dining, spa, F&

Discounts at hotel properties

Job summary

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to lead the on-floor operations across guest rooms and public spaces, ensuring the highest standards of cleanliness and presentation. This role requires a visible, hands-on leader who thrives in luxury environments and can manage daily coaching, scheduling, and cross-department coordination.

The ideal candidate will have 3+ years of supervisory experience in a hotel or resort, a passion for hospitality, and the flexibility to

Qualifications

• 3+ years of housekeeping supervisory or management experience in a hotel or resort environment.
• Experience in a luxury, upscale, or high-service full-service property strongly preferred.
• Strong understanding of detailed guest room and public area cleaning standards and room inspection processes.
• Proven ability to lead operational teams through coaching, accountability, and a visible leadership presence.
• Comfortable working a physically active role and spending extended periods throughout the hotel operation.
• Strong organization, communication, judgment, and problem-solving skills.
• Willing and able to work a highly flexible schedule, including early mornings, evenings, weekends, holidays, and extended days when business demands.
• A hands-on leadership style and genuine commitment to maintaining exceptional standards.

Responsibilities

• Lead daily housekeeping operations across guest rooms, public areas, laundry, and service areas
• Maintain exceptionally high standards for cleanliness, presentation, and detailed cleaning throughout the hotel
• Spend significant time on the floor inspecting rooms and public spaces, coaching team members, and supporting execution
• Lead, develop, and hold accountable housekeeping supervisors, room attendants, housepersons, and laundry team members
• Coordinate closely with Front Office on room readiness, VIP arrivals, special requests, and changing operational priorities
• Support daily staffing, assignments, scheduling, productivity, inventory, and departmental reporting
• Partner with Engineering to identify maintenance concerns and ensure appropriate follow-through
• Respond quickly and thoughtfully to housekeeping-related guest concerns
• Support the team during high-volume or challenging periods and step into the operation when needed
• Partner with the Director of Housekeeping on departmental priorities, standards, training, and team performance

Skills

Housekeeping leadership

Guest service excellence

Operational coaching

Communication

Flexibility

Education

3+ years housekeeping supervisory/management

Job description

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to lead the on-floor operations across guest rooms and public spaces, ensuring the highest standards of cleanliness and presentation. This role requires a visible, hands-on leader who thrives in luxury environments and can manage daily coaching, scheduling, and cross-department coordination.

The ideal candidate will have 3+ years of supervisory experience in a hotel or resort, a passion for hospitality, and the flexibility to