Onsite Laboratory Assistant II - Phlebotomy & Customer Care

Kaiser Permanente; Jonesboro (GA); On-site; USD 50,000 - 65,000; Full time

Job summary

Kaiser Permanente is seeking a Laboratory Assistant II to manage specimen collection and processing under the supervision of the Laboratory Manager. The role requires proficiency with the laboratory information system (Cerner/HealthConnect/EPIC) and maintaining supplies and documentation for test pending lists and reports.

The ideal candidate has 2+ years in a lab, a high school diploma or GED, and Basic Life Support at hire, with strong customer service, teamwork, and the ability to work

Qualifications

• Two years minimum experience as a Laboratory Assistant.
• High School Diploma or GED required.
• Basic Life Support required at hire.

Responsibilities

• Be the onsite laboratory liaison for the facility and work independently.
• Collect venipuncture specimens for all age groups and ensure proper collection.
• Deliver excellent customer service and maintain positive relationships with members.
• Greet members professionally; operate Cerner and EPIC with accuracy and discretion.
• Process STATS/coagulation and time-sensitive specimens promptly.
• Complete mandatory trainings, participate in safety and inspections.

Skills

Customer service

Teamwork

Professionalism

Good judgment

Critical thinking

Organizational skills

Education

High School Diploma or GED

Tools

Cerner

HealthConnect/EPIC

Job description

Kaiser Permanente is seeking a Laboratory Assistant II to manage specimen collection and processing under the supervision of the Laboratory Manager. The role requires proficiency with the laboratory information system (Cerner/HealthConnect/EPIC) and maintaining supplies and documentation for test pending lists and reports.

The ideal candidate has 2+ years in a lab, a high school diploma or GED, and Basic Life Support at hire, with strong customer service, teamwork, and the ability to work