Onsite Juniper Network Resident Engineer

Hewlett Packard Enterprise; Charlotte (NC); On-site; USD 105,500 - 243,000; Full time

Benefits offered by this job

Comprehensive benefits

Personal and professional development programs

Inclusive workplace culture

Job summary

Hewlett Packard Enterprise is seeking a Resident Engineer in Charlotte, NC, to provide technical support for Juniper Networks products at Charter Communications. The role involves collaborating with Charter's teams to ensure operational excellence and network availability.

The ideal candidate will have extensive experience in service provider networks, strong technical skills, and the ability to communicate effectively under pressure. Join HPE and contribute to advancing technology while enjoying comprehensive benefits.

Qualifications

• 5+ years of operational experience in large-scale service provider networks.
• Strong understanding of TCP/IP, MPLS, and routing protocols.
• Hands-on experience with Juniper products and platforms.

Responsibilities

• Provide post-sales operational support for Charter's network.
• Troubleshoot hardware and network issues across infrastructures.
• Produce reports on project progress and network health.

Skills

Customer-facing skills

Communication during escalations

Network automation solutions

Operational experience in service provider networks

Collaboration and consultative approach

Education

Expert-level Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, CCIE

Tools

Python

Juniper PyEZ

JUNOS CLI

Job description

Hewlett Packard Enterprise is seeking a Resident Engineer in Charlotte, NC, to provide technical support for Juniper Networks products at Charter Communications. The role involves collaborating with Charter's teams to ensure operational excellence and network availability.

The ideal candidate will have extensive experience in service provider networks, strong technical skills, and the ability to communicate effectively under pressure. Join HPE and contribute to advancing technology while enjoying comprehensive benefits.