Onsite IT Support Specialist — Fast-Paced, User-Focused Tech
MCPC
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Job summary
MCPC in Canton, OH is seeking an Onsite Support Technician to deliver advanced desktop, laptop, and peripheral support for clients. You'll work with our Service Delivery teams to resolve issues quickly and minimize downtime.
The role requires strong Windows and Microsoft 365 knowledge, familiarity with Active Directory and ticketing systems, and excellent customer communication. Associate degree in IT or equivalent experience is preferred, with certifications a plus.
Job description
MCPC in Canton, OH is seeking an Onsite Support Technician to deliver advanced desktop, laptop, and peripheral support for clients. You'll work with our Service Delivery teams to resolve issues quickly and minimize downtime.
The role requires strong Windows and Microsoft 365 knowledge, familiarity with Active Directory and ticketing systems, and excellent customer communication. Associate degree in IT or equivalent experience is preferred, with certifications a plus.
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