Onsite IT Support Engineer – End User Support & Smart Hands

Teceze USA; Longmont (CO); On-site; USD 30,000 - 47,000; Full time

Job summary

Teceze USA seeks an Onsite IT Support Engineer to deliver end-user support and smart hands/eyes services at a client site in Longmont, CO. The role requires hands-on hardware, Windows, and basic networking experience, with strong communication skills and the ability to work independently on site.

The position follows a fixed-term contract from October 5, 2026 to April 1, 2027, with a Monday–Friday schedule and occasional Saturdays, offering practical IT support across laptops, desktops,

Qualifications

• 2+ years of onsite/desktop/field IT support experience.
• Strong troubleshooting and communication skills.
• Hands-on experience with hardware, Windows, peripherals, and basic networking.
• Ability to work independently at a client site.

Responsibilities

• Troubleshoot hardware, software, network, and connectivity issues.
• Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
• Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
• Document incidents, service requests, and activities in the ticketing system.
• Coordinate with remote IT teams for issue resolution.

Skills

Troubleshooting

Communication

Hardware

Windows

Networking

Job description

Onsite IT Support Engineer – End User Support & Smart Hands

We are looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services.

Locations: Longmont, CO

Contract: October 5, 2026 – April 1, 2027

Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM

Key Responsibilities:

• Troubleshoot hardware, software, network, and connectivity issues.
• Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
• Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
• Document incidents, service requests, and activities in the ticketing system.
• Coordinate with remote IT teams for issue resolution.

Requirements:

• 2+ years of onsite/desktop/field IT support experience.
• Strong troubleshooting and communication skills.
• Hands-on experience with hardware, Windows, peripherals, and basic networking.
• Ability to work independently at a client site.