Onsite IT & Manufacturing Systems Specialist

West Pharmaceutical Services

Exton (PA)

On-site

USD 85,000 - 110,000

Full time

10 days ago

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Benefits offered by this job

Generous PTO

Continuous Learning & Development

Global Career Opportunities

Inclusive Culture

Recognition & Rewards

Job summary

West Pharmaceutical Services is seeking an onsite IT professional in Exton, PA. The role involves maintaining site infrastructure and end-user devices in line with cGMP and 21 CFR Part 11 requirements. You will work with regional and global Digital & Transformation teams to ensure compliant operations.

Requirements include 3+ years in IT support/IT operations, a Bachelor's in CS or equivalent, and strong English communication. The role is on-site with 5 days/week and 10% travel expected.

Qualifications

Bachelor's degree in Computer Science or equivalent experience required.
3+ years of IT support and/or IT operations, ideally in regulated manufacturing environments.
Proficient in English with strong communication and collaboration skills.

Responsibilities

Provide support for IT systems and end-users in the facility (SFS, MES, ERP, servers, LAN/WAN, desktops).
Assist with troubleshooting and problem determination/resolution.
Collaborate with global IT teams to maintain the service catalogue and SLAs; support local/site rollouts.

Skills

IT Support

IT Operations

Windows Server

Active Directory

Office 365

LAN/WAN

SOPs & Compliance

Education

Bachelor's Degree in Computer Science

Tools

Windows Server

Active Directory

Office 365

LAN/WAN

Job description

Requirements include 3+ years in IT support/IT operations, a Bachelor's in CS or equivalent, and strong English communication. The role is on-site with 5 days/week and 10% travel expected.

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